Remote Digital Operations Coordinator

Hiring : Remote Digital Operations Coordinator (Technical Operations Specialist )

Company : Copy Squad

Reports to : CEO / Owner

Status : FULL-TIME / CONTRACT

Location : Remote

Position Overview

Do you love building systems that make everything run smoother?

Are you energized by automation, tech integrations, and streamlining workflows across multiple brands?

Do you thrive behind the scenes, keeping operations tight while freeing up creative leaders to stay in their zone of genius?

Then Copy Squad wants you on the team.

About The Company

We’re hiring a Remote Digital Operations Coordinator / Technical Operations Specialist to serve as an integrator across three brands, Copy Squad, PickJunkies, and our agency division. In this role, you’ll work directly with the CEO to build and maintain automations, streamline onboarding, organize creative assets, and analyze performance data. Your contributions will form the operational backbone of the business, enabling the creative team to stay focused on strategy and growth.

Copy Squad is a boutique agency that helps businesses scale through direct-response copywriting and strategic marketing. We specialize in high-converting funnels, email campaigns, and sales pages that deliver measurable results. Our culture values autonomy, clarity, and execution. We’re lean, agile, and driven by outcomes, not fluff.

This role is ideal for someone who is tech-savvy, proactive, and thrives on solving operational challenges. If you’re energized by creating systems, managing complexity, and turning ideas into action, you’ll fit right in.

Learn more about the company HERE.

Responsibilities

• Build and manage automations in GoHighLevel (tags, triggers, email / SMS sequences, upsell / downsell flows)
• Automate cross-sell and upsell campaigns (e.g., lifetime pass offers triggered post-purchase)
• Integrate fulfillment extras (e.g., Printify t-shirt delivery) into automation stack
• Maintain and optimize onboarding sequences from purchase → Discord → product access
• Simplify onboarding for less tech-savvy users with walkthroughs and explainer videos
• Maintain a centralized swipe file system for copywriters (Notion-based)
• Organize and distribute high-performing promos, emails, and ads for easy access if requested by writers.
• Use GoHighLevel API or integrations to track email performance (open / click rates)
• Gather top-performing client promos and store them for internal use
• Maintain templated assets for junior-level tasks (order forms, upsells, offers)
• Ensure funnels (opt-ins, follow-ups, upsells) are running and optimized
• Implement upsell triggers and fulfillment automation
• Act as an ops partner across all brands, tying together tech, customer experience, and internal processes
• Take over low-leverage tasks currently handled by the CEO and design lead
• Focus first 30 / 60 / 90 days on agency swipe system, PickJunkies onboarding, and Copy Squad automations

Requirements

Additional requirements :

This position is for a person who is :

This position is NOT for someone who :

Software Utilized by Company

GoHighLevel, Notion, Google Workspace, Printify

Offer Details

Our Cultural Pillars :

Interview Process :

To better allow you to display your skills and to help us determine the best candidates, our recruiting process is approximately four to five weeks and takes place in four rounds :

If selected, you will be invited by email to progress to the next round.