BRA - Site Operations Coordinator

Job Title : Site Operations Coordinator

Contractor Fee : $2,500 - $3,000 / month (USD)

Work Arrangement : Remote

Engagement Type : Independent Contractor

Commitment : Full-time (Approx. 40 hours / week)

Company Overview :

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role :

We are seeking a detail-oriented and organized Site Operations Coordinator to join our growing team. This full-time role focuses on maintaining and updating our client’s website content, ensuring seamless operation across various platforms. You will support with blog post uploads, product page updates, and content merchandising to ensure an optimal user experience.

Key Responsibilities :

Upload and format blog posts in the CMS

Update product detail pages (PDPs) in Shopify and Sanity

Merchandise product collections and landing pages

Assist with setting up new products in Shopify

Execute site content updates based on brand or marketing briefs

Perform QA checks across updated pages to ensure accuracy and consistency

Provide support for occasional bulk content or product updates

Software / Platforms / Tools :

Shopify

Sanity CMS or similar headless CMS tools

Google Workspace

Airtable or other project management tools

Qualifications :

3-5 years of freelancing experience

Strong experience with Shopify

Experience working in a CMS, ideally Sanity or similar headless CMS tools

Solid understanding of eCommerce merchandising best practices

Strong attention to detail and ability to follow process documentation

Comfortable working independently with weekly task assignments

Excellent communication skills in English (C1 / C2 levels)

Ability to work during at least 2-4 hours of U.S. business hours per day (preferred)

Shift Schedule :

Monday to Friday, 9am-5pm US CST