People Operations Associate

Company OverviewDocusign brings agreements to life.

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.

Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you will doDocusign's People Operations team is looking for a Sr.

People Operations Coordinator - LATAM to help create a seamless and positive experience for our employees and candidates.

In this role, you will collaborate across HR functions to streamline processes, ensure consistency in our people programs and support employees by addressing questions on HR policies.

Your work will directly impact our employees' experience, helping to build a workplace where everyone feels valued.This position is an individual contributor role reporting to Sr.

Lead, People Operations.ResponsibilityProvide quality operational support to People Team COE stakeholders, cross-departmental colleagues, and external vendors in order to deliver a valuable HR management serviceSupport all phases of the employee lifecycle, focusing on business system processes related to onboarding, digital employee file management, data changes, internal transfers, promotions, and offboardingAssist with employee pre-hire processes, including but not limited to contracts of employment, background checks, new hire paperwork and work authorization documentation in English, Portuguese and SpanishIdentify opportunities to streamline Global HR processes, enhancing efficiency and improving the employee experienceCreate and maintain physical onsite and electronic employee filesRespond to general HR inquiries regarding but not limited to HR policies, benefits, employee data, employment verifications and systemsCollaborate with Recruiting, Payroll, Benefits, HRBPs, IT and other collaborators as neededAdminister all statutory regulatory HR documentation and reporting requirements for Brazil and Mexico, including but not limited to, timely coordination with the local Social Insurance office for enrollment and dis-enrollment of employeesJob DesignationRemote : Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job.

Preferred job designations are not guaranteed when changing positions within Docusign.

Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasicFluent in Portuguese, Spanish, and English, both verbal and written communicationBachelor's degree or experience in the HR related field2+ years of HR or Recruiting related work experience in a high growth organizationFamiliarity with Brazil and Mexico employment requirements, policy, and proceduresExperience with Workday or other HCM SystemsPreferredExperience with ServiceNow HR Ticketing systemStrong Experience in G-Suite (including Google Slides, Google Sheets, excel, Word etc)Ability to work independently with minimal direction, and handle issues with a high sense of urgency and employee service focusExcellent attention to details and interpersonal skillsAbility to think outside of the box and work in a fast paced, high volume environmentAbility to exercise sound judgment and discretion, maintaining confidentiality when requiredLife at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what's right, every day.

At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you'll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

If you need such an accommodation, or a religious accommodation, during the application process, please contact us at

• you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at
• for assistance.Applicant and Candidate Privacy Notice#LI-Remote

#J-18808-Ljbffr