Client Account Director - Digital Healthcare

Overview

Who We Are

TELUS Digital — where innovation drives impact at a global scale. We are an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers. We design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas : Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location

This role will operate remotely (US or Canada) OR be based out of one of our major North American office locations - Charlottesville, VA, Durham, NC, Columbus, OH, Boston, MA, Vancouver, BC, or Toronto, ON.

The Opportunity

As the Client Account Director for a leading digital health client of TELUS Digital, you will co-deliver bold digital health strategies with executive stakeholders and turn them into market-ready products, positioning TELUS Digital as the go-to partner across the health ecosystem. You’ll deepen executive partnerships, deploy world-class teams on high-stakes initiatives, and translate innovative ideas into revenue through rapid pilots with Practice Leaders. You\'ll work with vertical leads and practice leaders to mine work delivered into external market offerings. If you thrive at the nexus of strategy, productization, and large-scale delivery, join us to shape the future of digital health.

Responsibilities

Building our Company

• Partner with Practice area leaders and business development leaders to continue to become a long-term trusted advisor within the TELUS ecosystem
• Responsible for partnering with other TELUS Digital leadership in determining the strategic priorities of the Digital Healthcare vertical
• Drives teams to provide fresh perspectives, breakthrough ideas, and new paradigms that can be leveraged to grow accounts
• Initiates, influences, and drives organizational changes and business transformation.

Focusing on Customers

Leading our Market

Developing our People

Competencies

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

For more information on how we use your information, see our Privacy Policy.

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What We\'ll Offer

In addition to a great culture and interesting work with opportunities for growth and development, this position is eligible for the following benefits :

Annual Performance Bonus

This position is eligible for an annual performance bonus based on personal, division / business unit, and company performance. The range displayed is only the annual base salary. To maintain equity across the business, annual performance bonus targets are determined by job level, not individual circumstances.

Individual base salaries are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons determined during the interview process. Salary bands are periodically reviewed and updated based on market changes, internal needs, and industry trends. To maintain pay equity for team members, TELUS Digital conducts regular compensation audits.

Annual Base Salary Range (Performance Bonus Eligible) $132,000 — $165,000 USD

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