digital Customer Engagement Manager (dCEM

Position : digital Customer Engagement Manager (dCEM) Remote : Yes

Duration : : 4 to 6 months plus

Distribution Effort : 5 / Days per week (remote)

Project Role : Project Manager

No of Positions : 4 position

Short description : dCEM

MUST HAVE skills

Technical Skills

Strong knowledge of IT Service Management, SAP Basis and SAP Applications

Hands-on experience with SAP Basis activities, SAP release version upgrades and infrastructure updates for cloud customers

Working experience with SAP HEC, SAP S / 4HANA or any other cloud solution.

Hands-on experience with infrastructure operations, network, interfaces and Load Balancer topics

Strong technical troubleshooting skills with the ability to form the big picture quickly before surmising a path to a solution

Soft Skills

Proficiency in English (Written and verbal), additional (local) languages are a plus / on top. E.g. Asian (Chinese, Korean and Japanese), European (German, French, Italian, Turkish, Portuguese, Russian) languages.