Talent.com
English-speaking Technical Support Representative

English-speaking Technical Support Representative

Mindy Supportsão bernardo do campo, Brasil
Há 1 dia
Descrição da vaga

Join our fast growing company as a Customer Support Agent (with English C1 language skills).

It is a remote full-time position.

Schedule : 8 AM - 8 PM; 8 PM - 8 AM CET, 24 / 7, day and night shifts. (2 by 2. Two working days, followed by two days of rest)

At Mindy-Support you have great opportunity to get :

  • Experience in the international company working with people around the globe;
  • Compensation – $900 for the first 2 months, and $950 after 2 months;
  • Bonus - $50 depending on the execution of the KPI per month;
  • Training will be provided by the company and the client;
  • 20 paid days of vacations and 10 days of sick leaves per year;
  • Management's attention, support and motivation.

Your responsibilities :

  • Support with technical questions;
  • Politely respond to customers’ inquiries in a timely manner;
  • Cooperate with development and QA teams to resolve the issues from customers;
  • Analyze customer requests and suggest improvements;
  • Develop healthy Customer Relationship;
  • Keep clients engaged and regularly using products;
  • Constant follow up on clients and leads : service usage issues, renewals;
  • Maintain a detailed understanding of Client's services, assist customers with questions and suggest the best solutions for their needs;
  • Build customer loyalty and retention;
  • Resolve customer issues
  • Review customer complaints and concerns and seek to improve all aspects of the customer experience;
  • Build Trust and Transparency with Clients
  • You are our perfect candidate if you :

  • Proficiency in written English at the C1 level;
  • Experience with Windows OS will be an advantage;
  • Prior experience in Customer Support , demonstrating a track record of proficiently managing customer relationships and addressing their needs would be a plus
  • Strong problem-resolution skills;
  • Ability to handle sensitive customer information with confidentiality and discretion;
  • Ability to work in a stressful situation, remaining calm, and showing respect and empathy while working with clients;
  • Ability to remain focused while working remotely.
  • Mindy-Support is a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.

    We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.

    We will be glad to welcome you to our team. Grow your career with Mindy-Support!

    Criar um alerta de emprego para esta pesquisa

    Technical Support • são bernardo do campo, Brasil

    Vagas relacionadas
    • Promovida
    Technical Support Engineer

    Technical Support Engineer

    Kuaishou TechnologyGreater São Paulo Area, Brazil
    This role bridges communication between sales operations, customers, and back-end product development teams based in Beijing. The ideal candidate will have strong technical skills, an understanding ...Mostre maisÚltima atualização: 3 dias atrás
    • Promovida
    Trilingual Technical Support-English+Portuguese+Spanish

    Trilingual Technical Support-English+Portuguese+Spanish

    Tech Mahindra Business Process ServicesSão Paulo, São Paulo, Brazil
    Role : Trilingual Technical Support.Location : near Santo Amaro Station / Giovani Gronchi.Languages required : Portuguese+ Spanish+ English. The Internal / External Customer, Technical Support Representa...Mostre maisÚltima atualização: 18 dias atrás
    • Promovida
    Technical Support Engineer (Tier 2)

    Technical Support Engineer (Tier 2)

    VelozientCotia, São Paulo, Brazil
    We are looking for a full-time, remote Technical Support Engineer with 2+ years of software support experience to join our U. In this role, you will provide daily technical support, assisting cust...Mostre maisÚltima atualização: 16 dias atrás
    • Promovida
    Senior Player Support Specialist

    Senior Player Support Specialist

    Bring It OnPraia Grande, São Paulo, Brazil
    Bring It On is creating the next generation of skill games.We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the g...Mostre maisÚltima atualização: 20 dias atrás
    • Promovida
    Technical Support Specialist - Brazil (F / M)

    Technical Support Specialist - Brazil (F / M)

    VeesionSão Paulo, SP, BR
    Veesion is experiencing rapid growth following its successful Series B funding round.This expansion phase requires strengthening our technical foundation and scaling our development capabilities t...Mostre maisÚltima atualização: 3 dias atrás
    • Promovida
    Technical Support Engineer (Mid-Level)

    Technical Support Engineer (Mid-Level)

    Hitch EquityItaquaquecetuba, São Paulo, Brazil
    Technical Support Engineer (Mid-Level) Location : Remote (Brazil.Latin America preferred) Company : Hitch, Inc.About Hitch Hitch builds the digital infrastructure powering modern home equity and...Mostre maisÚltima atualização: 3 dias atrás
    • Promovida
    Analista de Suporte Técnico - Trilingue

    Analista de Suporte Técnico - Trilingue

    InvGateJundiaí, São Paulo, Brazil
    InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and...Mostre maisÚltima atualização: 7 dias atrás
    • Promovida
    English-speaking Technical Support Representative

    English-speaking Technical Support Representative

    Mindy SupportCarapicuíba, São Paulo, Brazil
    Join our fast growing company as a Customer Support Agent (with English C1 language skills).It is a remote full-time position. Schedule : 8 AM - 8 PM; 8 PM - 8 AM CET, 24 / 7, day and night shifts.Two ...Mostre maisÚltima atualização: 1 dia atrás
    • Promovida
    Technical Support Engineer

    Technical Support Engineer

    UnicoSão Paulo, Brasil
    A Unico é a maior rede de verificação de identidade do mundo e um pilar de confiança na sociedade digital.Com soluções baseadas em biometria facial, machine learning e camadas reforçadas de seguran...Mostre maisÚltima atualização: 3 dias atrás
    • Promovida
    Customer Support Specialist

    Customer Support Specialist

    Hitch Equitysantos, Brasil
    Customer Support Specialist – Fintech SaaS (Remote).Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage...Mostre maisÚltima atualização: 3 dias atrás
    • Promovida
    SAP Technical support leader (ABAP / BASIS)

    SAP Technical support leader (ABAP / BASIS)

    OrbiaJundiaí, São Paulo, Brazil
    Ready to stretch your potential.That’s the spirit of the community you’ll find at Orbia : where the purpose to advance life around the world drives our global team of over 23,000 every single day.Fr...Mostre maisÚltima atualização: 3 dias atrás
    • Promovida
    • Nova!
    Career Advancement Opportunity - Technical Support Professional

    Career Advancement Opportunity - Technical Support Professional

    beBeeEngineeringSão Paulo, Federative Republic Of Brazil, BR
    Expand Your Career as an Engineering Support Specialist We foster a culture of unlimited learning and development, enabling you to stay updated with the latest technologies and trends.In this role,...Mostre maisÚltima atualização: 16 horas atrás
    • Promovida
    Technical Support Engineer- Esg (Bilingual English And Spanish)

    Technical Support Engineer- Esg (Bilingual English And Spanish)

    SophosSão Paulo, Brasil
    Role SummaryAs a Technical Support Engineer, you will have the opportunity to support our customers and learn cutting-edge technologies in the dynamic software security space.What You Will DoProvid...Mostre maisÚltima atualização: há mais de 30 dias
    • Promovida
    Sales Development Representative (Fluent English)

    Sales Development Representative (Fluent English)

    Bluedot | BPO SolutionsCajamar, São Paulo, Brazil
    Sales Development Representative (Inglês Fluente) – Remoto | US Market Na BlueDot BPO Solutions , conectamos talentos LATAM a oportunidades internacionais. Buscamos um SDR de alta performance , c...Mostre maisÚltima atualização: 2 dias atrás
    • Promovida
    OTM Consultant (Oracle Transportation Management) - Advanced English

    OTM Consultant (Oracle Transportation Management) - Advanced English

    HCLTechitaquaquecetuba, Brasil
    HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of tech...Mostre maisÚltima atualização: 1 dia atrás
    • Promovida
    Junior Sales Executive (Fluent English)

    Junior Sales Executive (Fluent English)

    Bluedot | BPO Solutionsarujá, Brasil
    Sales Account Executive Junior – U.At Bluedot, we help bilingual Brazilian professionals build global careers.If you speak fluent English, are passionate about sales, and thrive in fast-paced envir...Mostre maisÚltima atualização: 1 dia atrás
    • Promovida
    • Nova!
    Projeto de Gravação de Voz (Sentenças) em Português + Espanhol

    Projeto de Gravação de Voz (Sentenças) em Português + Espanhol

    Codelab Software Solutionsitaquaquecetuba, Brasil
    Brazilian participants completely fluent at a native level in Portuguese and nearly the same level of fluency in Spanish. The goal is to record natural sentences in both languages for AI voice train...Mostre maisÚltima atualização: menos de 1 hora atrás
    • Promovida
    Technical Support

    Technical Support

    Rx RedefinedSão Paulo, São Paulo, Brazil
    About Rx Redefined Healthcare shouldn't be complicated, especially for patients living with chronic conditions.Rx Redefined was founded in 2018 with a mission to positively impact the lives of oth...Mostre maisÚltima atualização: 3 dias atrás