Manager Endpoint Engineers

Position Overview

We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and DevOps.

Key Responsibilities

• Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
• Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne
• Drive automation initiatives to reduce manual processes and minimize end-user contact time
• Ensure endpoints meet compliance requirements
• Develop and implement endpoint security policies and procedures
• Manage vendor relationships with endpoint management and security solution providers
• Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
• Create and maintain documentation for endpoint standards and processes
• Collaborate with security and IT teams to implement endpoint protection strategies
• Monitor endpoint health metrics and implement improvements to enhance reliability
• Coordinate patch management cycles and ensure timely deployment across all devices
• Lead incident response efforts for endpoint-related security events

Required Skills & Qualifications

Preferred Qualifications

Work Environment