A vaga não está disponível no seu país.
Incident Analyst Senior (Applications)...
TSYSSão Paulo, São Paulo, BRHá 18 dias
Descrição da vagaEnters and participates in the scope and impact evaluation of an incident into the corporate ticketing system and Incident Tracking System to document the status and resolution of incidents. Annotates the steps taken to reach incident milestones to come up with a technical timeline within the incident tracking system and close the ticket when service has been restored. Engages, escalates, and communicates notifications as needed to level 3 technical support, management, and critical incident management. Coordinates internal technical and business teams in the resolution of incidents impacting client service delivery and in the identification of action plans. Provides technical feedback for communication to internal and external clients. Assesses incident criteria to determine if formal root cause analysis is needed and collaborates with Technical resources to determine the root cause of an incident, providing a written incident report. Relevant Experience or Degree in : Computer Science, Computing Engineering, Management Information Systems or related field. Additional experience in lieu of degree will be considered; Prior experience with incident analysis / management for software applications; Experience in investigation and documentation to clearly report defects and improvements; Advanced English Level; Availability to work in Campinas when required.
TSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.
We are looking for an Incident Analyst to be part of our Software Applications team, so if you are pursuing professional development and would like to be part of our amazing growth in Latin America & The Caribbean, apply today and join our award-winning Fortune 500® company!
If want more reasons for choosing us, we can help you :
- Flexibility to work from home
- People centered environment
- Contact with teams from different countries
- Attractive policy of salary and benefits
What Part Will You Play?
What Are We Looking For in This Role?
Minimum Qualifications
At TSYS we recognize that innovation and transformation only happen in inclusive and safe work environment and as an equal opportunity employer, we strongly encourage people with disabilities to apply to any of our job positions.
Criar um alerta de emprego para esta pesquisa
Senior Analyst • São Paulo, São Paulo, BR
Vagas relacionadas
![Analista Trainee [Posição de Treinamento para Analista Pleno] de Implantação e Integrações (Pipefy) - Salário médio : R$ 2.715,05 [3 vagas]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobrapido-pms&company_name=Stegia)
- Promovida
- Nova!
Crisis Incident Specialist (Incident Safety Operations)
KeetaSão Paulo, São Paulo, Brazil We’re Hiring — Crisis Incident Specialist | Incident Safety Operations.On-site with flexibility to respond outside normal business hours when required.
English & Portuguese fluency required.We are s...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
Incident Analyst Senior (Applications)
TSYSSão Paulo, São Paulo, Brazil TSYS, a Global Payments company, is the payment stack for the future and operating in more than 75 countries around the world, we process billions of card transactions each year.We are looking for ...Mostre maisÚltima atualização: 18 dias atrás
- Promovida
- Nova!
Remote Tech Improvement Specialist
beBeeContributorGuarujá, Brasil Improve Technology with Flexibility and Impact.Work from home in a dynamic role that offers flexibility and the chance to make a meaningful impact on user experience.
Analyze texts, pages, images, a...Mostre maisÚltima atualização: 12 horas atrás
- Promovida
- Nova!
QA / Red Teaming Expert
Innodata Inc.itaquaquecetuba, estado de são paulo, br We are seeking highly analytical and detail-oriented professionals with hands-on experience in.Red Teaming, Prompt Evaluation.
The ideal candidate will help us rigorously test and evaluate AI-genera...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Junior Business Analyst
Insight Globalpraia grande, estado de são paulo, br We are seeking a motivated Junior Business Analyst / Quality Assurance Analyst to support the analysis, testing, and delivery of enhancements on our ServiceNow platform.
This hybrid role requires a ...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Analista de Sistemas NodeJS (Sênior)
Grupo Fácilcaieiras, estado de são paulo, br Ao longo de mais de 29 anos, somos referência nacional em tecnologia e soluções para os segmentos de Saúde e Financeiro.Dedicados na entrega de valor aos nossos clientes, focados na melhoria contín...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Technology Insight Analyst
beBeeAnalyzerPraia Grande, Brasil In this role, you'll analyze and provide feedback on texts, pages, images, and other types of information to improve search results using an online tool.
You'll review and rate search results for re...Mostre maisÚltima atualização: 12 horas atrás
- Promovida
- Nova!
Analista Trainee [Posição de Treinamento para Analista Pleno] de Implantação e Integrações (Pipefy) - Salário médio : R$ 2.715,05 [3 vagas]
Stegiasantos, estado de são paulo, br Vaga para LinkedIn : Analista Trainee.Posição de Treinamento para Analista Pleno.Oportunidade : Analista Trainee de Implantação e Integrações | 100% Remoto 🚀.
Quer dar o próximo passo na sua carreira...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Calypso Technical Analyst
Qaracter Brasilvárzea paulista, estado de são paulo, br Qaracter is an international consulting firm specialized in the financial and banking sector.We partner with leading institutions to drive transformation projects across compliance, technology, ope...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Business Intelligence Analyst
Ranger Technical Resourcessuzano, estado de são paulo, br Our partner, a growing streaming and marketing optimization product company, is looking to add a BI Analyst to its team.In this role, your focus will be on analyzing operational business data and t...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Research Analyst - 45426
Turingguarulhos, estado de são paulo, br You’ll work on fascinating analytical questions, research real-world scenarios, and create structured content that improves how AI understands and responds.
No prior domain specialization is require...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
DevOps Sênior
Platform Buildersfranco da rocha, estado de são paulo, br Somos um ecossistema de transformação digital que combina tecnologia e visão estratégica para.Respeitamos todas as diferenças e criamos um.
Se você deseja estar em um ambiente colaborativo, desafiad...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Arquiteto de Soluções Pleno
Capitani Groupguarujá, estado de são paulo, br Experiência sólida em desenvolvimento de software.Conhecimento em arquitetura de aplicações (microsserviços, serverless etc.
Vivência com integrações via APIs REST / GraphQL, filas / mensageria e bancos...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Crisis Incident Specialist (Incident Safety Operations)...
KeetaSão Paulo, São Paulo, BR We’re Hiring — Crisis Incident Specialist | Incident Safety Operations Location : Sao Paulo, Sao Paulo Work Model : On-site with flexibility to respond outside normal business hours when required ...Mostre maisÚltima atualização: 10 horas atrás
- Promovida
Senior Analyst - BCG Vantage, Insurance
Boston Consulting GroupSão Paulo, São Paulo, Brazil Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities.
BCG was the pioneer in business strategy whe...Mostre maisÚltima atualização: há mais de 30 dias
- Promovida
- Nova!
Business Analyst - 45430
Turingarujá, estado de são paulo, br Lead Analyst / Content Team Lead.You’ll combine leadership, quality oversight, and subject expertise in MBA-relevant domains to ensure outputs are accurate, logically sound, and aligned with projec...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
Tech Lead Outsystems
Framework Digitalguarulhos, estado de são paulo, br O que é preciso para fazer parte do time?.Requisitos técnicos essenciais : .ODC (OutSystems Developer Cloud).Domínio das ferramentas do ecossistema : .
Service Center, Lifetime, Integration Studio, AI M...Mostre maisÚltima atualização: 8 horas atrás
- Promovida
- Nova!
IT Support Analyst Contract 3M
Publicis Groupefranco da rocha, estado de são paulo, br IT Support Analyst is responsible for providing remote computer and IT system support for employees in Brazil.This position requires both excellent customer service and problem solving skills.The c...Mostre maisÚltima atualização: 8 horas atrás