Partner Solutions Engineer | Brazil | Remote Latam (Remote)

The OpportunityGrafana Labs is seeking a Partner Solutions Engineer to join its high-growth startup environment and help scale its worldwide partner ecosystem.

As a trusted technical advisor to partners, you'll be instrumental in enabling partner success through education, enablement, and direct engagement.

You'll sit at the intersection of sales, engineering, and training—supporting a range of partner motions from direct sales to co-selling models.What You'll Be DoingPartnering with Channel Sales and Field Sales to convey Grafana's vision, value, and technical strategy to partnersLeading technical engagement with partners to drive deal progression and close opportunitiesDelivering product demos, technical presentations, and hands-on enablement sessionsShaping and expanding the reach of Grafana Partner University across multiple partner personasCollaborating with internal teams to provide product and competitive feedbackSupporting selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partnersRunning high-impact workshops and 1 : 1 training to generate and progress pipelineTravelling up to 50% to support partner engagementsWhat Makes You a Great FitLocated in Brazil6+ years in pre-sales or solution architecture, ideally within the observability spaceStrong experience selling SaaS software across the APJ regionProven use of MEDDIC or similar qualification frameworksExcellent communication and interpersonal skills—especially in remote, global teamsDemonstrated ability to operate in a fast-paced, ambiguous, startup environmentStrong judgement, leadership, and problem-solving abilitiesPassion for education, enablement, and helping others succeed technicallyBonus Points ForBackground in OSS-first companiesExperience with Grafana, Prometheus, and LokiSolid understanding of observability and cloud-native toolingHands-on experience deploying and operating KubernetesBachelor's degree in CS, IT, Math, or related field (or equivalent experience)Compensation & RewardsIn Brazil, the OTE (On-Target Earnings) compensation range for this role is BRL 543,850 - BRL 652,610.

Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs\'s success.

We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.Compensation ranges are country specific.

If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.Why You'll Thrive at Grafana Labs100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.Transparent Communication – Expect open decision-making and regular company-wide updates.Innovation-Driven – Autonomy and support to ship great work and try new things.Open Source Roots – Built on community-driven values that shape how we work.Empowered Teams – High trust, low ego culture that values outcomes over optics.Career Growth Pathways – Defined opportunities to grow and develop your career.Approachable Leadership – Transparent execs who are involved, visible, and human.Passionate People – Join a team of smart, supportive folks who care deeply about what they do.In-Person onboarding – We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.Balance is Key – We operate a global annual leave policy of 30 days per annum with 3 days reserved for Grafana Shutdown Days to allow the team to disconnect.

We will comply with local legislation where applicable.Equal Opportunity EmployerWe will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other characteristics that make us different and unique.

We believe that equality and diversity builds a strong organization and we're working hard to make sure that's the foundation of our organization as we grow.Diversity and inclusion data collection is voluntary.

If you choose to provide demographic information, it will be used in aggregate to help improve our hiring processes and will not affect your opportunity for employment.

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