Marketing Cloud Consultant

We are seeking a skilled Salesforce Marketing Cloud Specialist to join our team. The ideal candidate will be responsible for configuring and optimizing SFMC tools to enhance our CRM journey and support operational activities and improvements.

Key Responsibilities :

Configure Email Studio, Journey Builder, and Automation Studio.

Perform troubleshooting and implement best practices for deliverability and governance.

Suggest technical improvements for projects.

Execute SFMC best practices.

Monitor CRM KPIs.

Communicate with clients and provide technical support.

Support demand prioritization : Effort vs. technical complexity.

Provide technical detailing for journey construction.

Requirements :

Proven experience in SFMC.

Knowledge of SQL, Data Views, and integrations.

Proficiency in HTML, CSS, and Ampscript.

Experience with projects involving Data Cloud / CDP, particularly in segmentation.

Experience in creating and customizing campaign templates.

Ability to work collaboratively in a team with a strong results-oriented mindset.

Skill Set :

Strong technical skills in Salesforce Marketing Cloud.

Excellent problem-solving abilities and attention to detail.

Effective communication skills for client interaction and support.

Ability to prioritize tasks and manage time effectively.

Preferred Qualifications :

Experience in a CRM journey project focused on banking products.

Familiarity with working in a multidisciplinary squad, including roles such as PO, CRM strategy professionals, SFMC and SFDC experts, and creative / design teams.

About OSF Digital :

OSF Digital is a leading global digital transformation company, operating in over 30 countries worldwide. As a Salesforce Partner, we specialize in providing innovative solutions to help businesses achieve their digital goals. We are proud to be the only global Salesforce partner recognized in the top 5 categories, highlighting our commitment to excellence and customer success. With a strong focus on leveraging cutting-edge technologies and industry best practices, our team of experts is dedicated to driving growth and efficiency for our clients across various industries. Embracing a 100% remote culture for over 20 years, we are committed to flexibility and work-life balance for our employees.