Lead Systems Support Engineer - Affirmative Hiring For Women And Underrepresented Genders

# Lead Systems Support Engineer - Affirmative Hiring for Women and Underrepresented GendersBrasil, Brasil## Job responsibilities

• You will understand complex application systems and find your way through them to debug a business impacting issue.
• You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
• You will lead the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations.
• You will use continuous delivery practices to evolve and support high-quality software, and bring value to end customers as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients.
• You will efficiently use DevOps tools and practices to deploy and run software.
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills.
• You will apply the latest technology thinking from our to solve client problems.

## Job qualifications### Technical Skills

Net and a good understanding of a scripting language such as Python or Powershell.

### Professional Skills

## Other things to know### Learning & DevelopmentThere is no one-size-fits-all career path at Thoughtworks : however you want to develop your career is entirely up to you.

But we also balance autonomy with the strength of our cultivation culture.

This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow.

We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

## Job DetailsCountry : Brasil City : Brasil Date Posted : 09-25-2025 Industry : Information Technology Employment Type : Regular## About ThoughtworksThoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech.

As a leading technology consultancy, we're pushing boundaries through our purposeful and impactful work.

For 30+ years, we've delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.

Bring your brilliant expertise and commitment for continuous learning to Thoughtworks.

Together, let's be extraordinary.

#LI-RemoteAs a lead Systems Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems.

Beyond individual contributions, you will lead the team to achieve operational success while enhancing proficiency in incident management and DevOps.

You will engage directly with clients, bringing a client-facing perspective to problem-solving.

A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting impact on both the team and our clients.Striving to create an organization – and by extension, an industry – that truly reflects the diverse society we are part of has been our priority for over a decade.

Our goal is to have 40% of women and underrepresented gender minorities, and we are sharing our current global numbers here ().

Creating impact through diversity needs to start from the recruitment process.

For this reason, this position is exclusive to women and underrepresented gender minorities.

Apply now!

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