Client Relationship Manager in BrazilAbout the RoleAs a seasoned Account Manager, you will be responsible for maintaining and expanding our presence in the Brazilian financial market.
This role offers opportunities for growth and can evolve into a full-time position based on business needs and client expansion.The ideal candidate possesses strong account management experience, excellent communication skills, and a proven ability to build lasting client relationships.Key ObjectivesMaintain and Strengthen Client Relationships : Deliver exceptional service to our key customer in Brazil through regular communication, on-premise support when required, and seamless coordination between their technical team and ours.Expand Market Presence : Engage with 20+ identified financial institutions in Brazil, aiming to onboard new clients over time.Responsibilities1.
Client Relationship ManagementServe as the main point of contact for the existing customer in Brazil.Conduct regular calls with the client to facilitate effective communication.Monitor client satisfaction and address concerns proactively to ensure loyalty.2.
New Business DevelopmentBuild on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector.Develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages.Nurture relationships with potential clients and manage them through the sales pipeline.3.
Market Insight and ReportingStay up to date on market trends, competitor activities, and regulatory developments in Brazil.Provide regular reports to the global sales team on client activities and new business opportunities.Share insights from the Brazilian market to influence broader company strategy.
Professional • São Paulo, Brasil