Funding Verification Manager - Remote

OverviewLingraphica is a mission-driven organization that provides speech-generating devices to help improve communication, speech, and quality of life for people with communication impairments.

We look for candidates who enjoy working in a fast-paced, goal-oriented environment and who share our commitment to helping individuals on their communication journey.PurposeThe Funding Verification Manager reports to the Funding and Benefits Manager and is responsible for overseeing the Funding Verification Specialists and executing processes that result in efficient and effective movement of deals through the Pre-Trial pipeline.Essential Duties & ResponsibilitiesDefines and monitors short-term objectives for the Funding Verification SpecialistsMakes decisions to achieve defined goalsManages the work efforts and productivity of the Funding Verification SpecialistsCreates, implements, and evaluates processes and procedures; assists with development of cross-team operating proceduresSets and tracks conversion metrics for the Funding Verification Specialists based on company goals / missionTracks trends and issues to identify, resolve and prevent problemsProactively communicates potential and known issuesIdentifies and implements ways to improve speed and conversion of intakesIdentifies potential bottlenecks within sales pipeline and communicates effectively with other managersHires, trains, motivates and helps develop ongoing professional development opportunities for Funding Verification SpecialistsMonitors and ensures balanced workloads of the team; anticipates staffing needs proactivelyProvides coaching, feedback and evaluation to direct reports and peersHolds oneself, direct reports, manager, and peers accountableConducts weekly Traction meetings with direct reports and teamPerforms quarterly and annual reviewsResponsible for setting and communicating employee objectives, managing performance and corrective action, employee development and terminationWorks closely with teams across the pipeline to facilitate best practicesWorks with Marketing to increase quality and volume of leads by providing feedback, problem solving and developing processesEnsures HIPAA compliance within the Funding Verification Specialist team, and coordinates with other teams as neededOther projects and duties as assignedQualificationsKnowledge, Skills & AbilitiesKnowledge of Medicare, Medicaid and Commercial requirementsExpertise in the area of health insurance practices including coverage and benefits, determining eligibility, authorization processes, Medicare and Medicaid guidelines, and durable medical equipmentExcellent written and verbal communication, listening, customer service and organizational skillsAbility to collect and analyze dataCritical thinking and problem-solving skillsAbility to effectively handle multiple and shifting prioritiesProficient with MS Outlook, Word, ExcelHands-on knowledge of HubSpot software products, or similar CRMEducation & ExperienceBachelor's Degree, preferred, or equivalent combination of education and experience5 years' experience in a healthcare setting or healthcare industryExperience in DME / Home Medical Equipment, strongly preferred1 – 2 years supervisory experience, strongly preferredExperience working with CRMs such as HubSpot to analyze, pull reports and identify trends, issues, and opportunitiesWork Environment & TravelWork Environment The incumbent works remotely from their home and is expected to maintain a safe, productive work environment with secure internet access.

The ability to operate a computer with or without reasonable accommodation is required.Travel Travel to Lingraphica's home office and to cities within the continental United States for company related meetings and conferences are required two times per year.AccommodationsTo perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily.

The requirements listed above are representative of the knowledge, skills, and / or abilities and physical demands required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lingraphica and Pay TransparencyAt Lingraphica, we are committed to fair and equitable compensation practices.

The starting salary range for this position is $59,400 and $63,000 per year.

Placement in the starting pay is based on factors such as experience, skills, education, and internal equity.

We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth.

In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace.

We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.To learn more about Lingraphica, visit .

To learn more about our benefits offerings, please contact us.This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Este empleador participa en E-Verify y proporcionará la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.

UU.

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