Technical Consultant – Extended Expertise...

Paulinia, São Paulo, Brazil

Technical Consultant – Extended Expertise

About Skyhigh Security

Skyhigh Security is a dynamic, fast‑paced, cloud company that is a leader in the security industry. Our mission is to protect the world’s data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.

Since 2011, organizations have trusted us to provide them with a complete, market‑leading security platform built on a modern cloud stack. Our industry‑leading suite of products radically simplifies data security through easy‑to‑use, cloud‑based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.

Skyhigh Security is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our ‘Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.

Follow us on LinkedIn and Twitter @SkyhighSecurity.

Role Overview

As a Technical Consultant – Extended Expertise in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer‑centric approach, you will drive operational success, best‑practice adoption, and long‑term customer satisfaction.

In this role

Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.

Deployment and Execution

• Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect’s design.
• Configure security policies, user access controls, and enterprise integrations.
• Perform policy migration and optimization to ensure compliance and best practices.
• Conduct pilot testing, UAT, and final production rollout.
• Deliver technical training and enablement to customer teams to effectively manage the product.

Customer Engagement & Support

Customer Adoption & Expansion

Documentation, Knowledge Sharing and Continuous Improvement

General Background and Experience

It would be great if you also have

Company Benefits and Perks

We believe that the best solutions are developed by teams who embrace each other’s unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family‑friendly benefits to all of our employees.

We are committed to a workplace where everyone can thrive and contribute to our industry‑leading products and customer support. We prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

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