Trading Analyst – Institutional Clients

About GTNGTN is a pioneering global fintech with decades of success and regulatory licenses across multiple jurisdictions.

Our mission is to empower Brokers, Banks, Asset Managers, and Fintechs with innovative and scalable trading and investment solutions.

Our portfolio includes access to global markets and multiple asset classes, with seamless integration into the operations of regulated financial institutions via APIs or White Label / Co-branded platforms.Some of the world's largest financial institutions are our clients and partners.With more than 600 team members across the United States, United Kingdom, Brazil, Dubai, Singapore, South Africa, and Sri Lanka, we are united by a shared purpose : democratizing access to global investment markets.

We are backed by renowned investors such as IFC (World Bank) and SBI Ventures (Japan).

Role OverviewWe are looking for a highly motivatedTrading & Operations Analystto join our Operations team in São Paulo, withfocus on Trading.

This role is critical in supporting our existing institutional clients and assisting our regional Sales and Product teams across the Americas.

You will act as a key interface between clients, internal stakeholders, and technical teams, helping troubleshoot, resolve, and anticipate issues related to trading infrastructure, execution, onboarding, and platform use.Key Responsibilities

• Provide day-to-day support for institutional clients across the Americas, including trade execution, platform functionality, and post-trade services;
• Act as a technical liaison for the Sales and Relationship Management teams, offering expertise during client onboarding, demos, and support interactions;
• Troubleshoot and resolve issues related to FIX / API integrations, account setup, market access, and trade flows;
• Monitor and manage trade exceptions and escalations in real time;
• Work closely with global teams (Technology, Compliance, Operations) to ensure seamless service delivery;
• Maintain strong product knowledge across all asset classes (equities, fixed income, ETFs, fractional products, etc.);
• Ensure client documentation, issue logs, and SLAs are maintained accurately and up to date.Required Qualifications
• years of experience in a trading support, electronic trading, or operations role at a broker-dealer, fintech, or trading platform;
• Strong understanding of trade lifecycle, execution workflows, and electronic trading systems (FIX, APIs, OMS / EMS);
• Strong experience in equities and fixed income trading;
• Excellent problem-solving skills and ability to work under pressure in a fast-paced environment;
• Strong interpersonal and communication skills, with a client-first mindset;
• Fluency inEnglish, Portuguese, and Spanish(written and spoken) isrequired;
• Must be based inSão Paulo, Brazil(this is ahybridrole in our Faria Lima office).

Nice to Have

This position is offered under a contractor (Pessoa Jurídica – PJ) arrangement, and the selected candidate will be responsible for their own tax and social security obligations.