Commercial Manager

We're Hiring : Head of Commercial Account Management – São Paulo, BrazilAre you ready to lead the commercial strategy for one of the most critical markets in Latin America?

We're looking for a dynamic and strategic leader to take charge of ourCommercial Account Managementfunction inCHEP Brazil, reporting directly to theCountry General Manager.This role is responsible for managing over97% of our national volume(excluding Emerging accounts) and overseeing amovement of 16 million pallets.

It's a high-impact position based inSão Paulo, ideal for someone passionate about customer success, commercial growth, and team leadership.

Key Responsibilities : Strategic Growth : Drive Brazil's commercial roadmap, focusing on lane expansion, vertical integration, pricing, and profitability.Customer Experience : Deliver a brilliant customer journey, managing NPS and ensuring seamless collaboration across functions.Transformation : Lead digital and commercial transformation initiatives using data, technology, and innovative solutions.People Leadership : Build and inspire a high-performing team, fostering engagement, development, and a zero-harm culture.Efficiency & Profitability : Ensure budget delivery and identify opportunities for cost optimization.Relationship Management : Build strong, multi-level relationships with key customers and represent CHEP in industry forums.

What We're Looking For : 10+ years of business experience, with at least 4 years in a commercial leadership role .

Proven success in delivering commercial results and outstanding customer experience.Strong skills in data-driven decision-making, project execution, and complex negotiations.Experience leading teams and navigating ambiguity with confidence.Solid understanding of commercial finance and investment strategies.Location : São Paulo, BrazilLanguage : English (Portuguese is a plus)Seniority : Senior LeadershipIf you're a strategic thinker with a passion for customer success and commercial excellence, we'd love to hear from you Apply now or tag someone who would be a great fit