Account Manager

We are looking for an Account Manager to create long-term, trusting relationships with our customers.

The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

• Responsibilities
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
• Requirements and skills
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA / BS degree in Business Administration, Sales or relevant field

Tipo de vaga : Tempo integral

Salário : R$25.000,00 - R$40.000,00 por mês

• Benefícios
• Assistência médica
• Auxílio-combustível
• Auxílio-educação
• Auxílio-moradia
• Vale-refeição
• Vale-transporte
• Veículo da empresa

Horário de trabalho :

• De segunda à sexta-feira
• Turno diário

Tipos de pagamento adicional :

• 13o salário
• Bônus
• Comissão
• Gorjeta
• Hora extra
• Experiência
• human relations (obrigatório)