Analista De Suporte Jr - Vaga Afirmativa Para Pessoas Com Deficiência, Belo Horizonte-Mg

Workplace : Belo Horizonte - MGJob type : Full-time employeeWe are part of an educational company.

• Provide technical support to users, resolving issues related to web systems.
• Ensure effective communication with the team and clients to facilitate quick resolution of demands.
• Collaborate with the team to identify improvements in support processes and procedures.
• Demonstrate proactivity in problem-solving, aiming for excellence in service.
• Maintain organization of activities and technical documentation related to support.
• Educational background in technical support or related fields.
• Certifications in IT are considered a plus.
• Knowledge in customer service and strong communication skills.
• Ability to work in a team and collaborate proactively.
• Problem-solving skills and a focus on efficient solutions.
• The process includes an interview with the Business area.

#J-18808-Ljbffr