Manager, Sales Support

OverviewEmployer Industry : Healthcare ServicesWhy consider this job opportunitySalary up to $116,500 per yearEligible for performance-based incentives as part of the total compensation packageComprehensive benefits including medical, dental, vision, and 401(k) matchUncapped paid time off and paid parental leaveOpportunities for ongoing education and tuition assistanceFlexibility to work remotelyResponsibilitiesLead and manage a team of Sales Support specialists, including hiring, training, and performance evaluationsSupervise and coach direct reports while maintaining employee documentation and conducting annual reviewsProcess time cards, manage PTO, and oversee training material updatesHandle escalated issues and manage email inquiries related to direct and broker sales opportunitiesPerform Salesforce User Acceptance Testing (UAT) and monitor Salesforce reports for accuracyQualificationsBachelor's Degree or equivalent knowledge in sales and marketingMinimum of 2 years of related work experience in telephone sales or insurance salesAt least 2 years of experience in a leadership roleStrong customer service orientation and the ability to persuade and reconcile differencesExperience in the healthcare industry, particularly with brokers and key clientsPreferred QualificationsFamiliarity with principles and methods for promoting and selling products and servicesStrong active listening skills and effective communication skills, including business presentation abilitiesDeductive and inductive reasoning abilities to solve problems and form conclusionsWe prioritize candidate privacy and champion equal-opportunity employment.

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