Talent.com
Shopify Technical Account Manager (Remote)

Shopify Technical Account Manager (Remote)

LMG Staffing SolutionsSão Paulo, SP, BR
Há 3 dias
Tipo de vaga
  • Remota
  • Quick Apply
Descrição da vaga

LMG Staffing Solutions is hiring on behalf of our client, a digital agency providing web design, development, and CRO services to ecommerce brands on the Shopify platform.

They’re seeking a Technical Account Manager to serve as the primary point of contact for a portfolio of Shopify clients. This role includes managing communication, task delegation, project management, technical support, and helping identify opportunities for ongoing site improvements.

This is a part-time (approx. 20 hours / week) role to start, with the goal of transitioning to full-time within 2–4 months if it’s a good mutual fit.

Requirements

Key Responsibilities

Client Relationship Management

  • Act as the primary point of contact for a portfolio of Shopify-based clients
  • Maintain strong, proactive relationships through weekly or biweekly communication
  • Provide updates on progress, clarify project timelines, and ensure client satisfaction
  • Help identify upsell opportunities based on client needs and service options

Technical Implementation (Shopify)

  • Make backend updates in Shopify, such as :
  • Adjusting shipping settings
  • Installing / configuring apps
  • Modifying navigation menus
  • Setting up discounts or promotional banners
  • Updating product or content pages
  • Troubleshoot issues directly on the website or using related tools
  • Project & Task Management

  • Translate client requests into actionable tasks
  • Delegate work to internal specialists (designers, developers, SEO, etc.)
  • Track progress in the project management system (e.g., Teamwork)
  • Ensure timely delivery of tasks and clear communication of status updates to clients
  • Performance Monitoring & Optimization

  • Conduct quarterly website assessments using a predefined checklist
  • Identify improvement areas across UX, functionality, and conversion performance
  • Recommend priority changes or initiatives based on insights and client goals
  • Internal Collaboration & Communication

  • Use Slack, Loom, and Zoom to collaborate with internal team members
  • Participate in weekly team operations meetings and ad hoc client calls
  • Maintain thorough documentation of updates, decisions, and next steps
  • Support a culture of asynchronous communication and proactive coordination
  • Qualifications

    You may be a strong fit if the following describes you :

  • 2+ years of experience in digital project management, account management, or technical client services
  • Strong communicator who is comfortable being client-facing and working cross-functionally with internal teams
  • Experience supporting clients on technical matters, including site configurations, plugin / app installations, UX / UI feedback, and general troubleshooting
  • Prior experience with website platforms; Shopify experience is highly preferred
  • Familiar with ecommerce, UX / UI principles, analytics, and CRO concepts
  • Highly organized, punctual, and process-oriented
  • Proficient with project management tools such as ClickUp, Asana, or Teamwork
  • Available during standard business hours in the EST time zone (9 AM–5 PM EST)
  • Bonus Experience

    (Not required, but preferred)

  • Shopify site configuration or development
  • Background in web design or front-end development
  • Experience with ecommerce A / B testing
  • Familiarity with SEO best practices

    Benefits

  • Flexible hours
  • Remote work
  • Revenue share on accounts you manage
  • Health stipend
  • Home office stipend
  • Continuing education stipend
  • Holidays and paid time off (after trial period)

    Criar um alerta de emprego para esta pesquisa

    Account Manager • São Paulo, SP, BR

    Vagas relacionadas
    • Promovida
    Key Account Manager

    Key Account Manager

    PentasiaCabreúva, São Paulo, Brazil
    Job Title : VIP Account Manager Location : Brazil - Remote • • • • • • • • • • • • •Note - PLEASE ONLY APPLY IF YOU HAVE IGAMING EXPERIENCE • • • • • • • • • • • • • • • • • • Our client, a well-known Brazilian gambling o...Mostre maisÚltima atualização: 17 dias atrás
    • Promovida
    Blockchain Engineering Manager (Remote - LATAM)

    Blockchain Engineering Manager (Remote - LATAM)

    PointsvilleArujá, São Paulo, Brazil
    Blockchain Engineering Manager Location : Americas, Remote About Us Pointsville is an end-to-end alternative asset factory, offering solutions that bridge the gap between emerging digital financia...Mostre maisÚltima atualização: 2 dias atrás
    • Promovida
    Technology Account Manager (for retail costumers)

    Technology Account Manager (for retail costumers)

    Beijing Foreign Enterprise Management Consultants Co.,Ltd.São Paulo, Brazil, Brazil
    Please, attached English resume in case your profile is not complete or in Portuguese.Responsible for business development and capability building in the manufacturing and large enterprise industri...Mostre maisÚltima atualização: 4 dias atrás
    • Promovida
    • Nova!
    Key Account Manager

    Key Account Manager

    Clear Edge International Search & Selection Ltdarujá, Brazil
    Location : Sao Paulo, Brazil OR Remote.Full-Time | Competitive Salary (DOE).Are you ready to play a key role in one of the world’s leading iGaming casino content providers? A global powerhouse with ...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    Account Executive

    Account Executive

    Hire With NearItaquaquecetuba, São Paulo, Brazil
    Near is a startup focused on bridging the gap between remote Latin American talent and companies hiring in the US and abroad. Our team spans 20+ members across four different countries.We've landed...Mostre maisÚltima atualização: há mais de 30 dias
    • Promovida
    Senior Technical Account Manager

    Senior Technical Account Manager

    idwallSão Paulo, São Paulo, Brazil
    Estamos revolucionando a forma como as relações de confiança são criadas e nutridas.A paixão pelo que fazemos alimenta nossa inquietude coletiva para criar as tecnologias de ponta que são referênci...Mostre maisÚltima atualização: há mais de 30 dias
    • Promovida
    Technology Account Manager (For Retail Costumers)

    Technology Account Manager (For Retail Costumers)

    Beijing Foreign Enterprise Management Consultants Co.,Ltd.São Paulo, Federative Republic Of Brazil, BR
    Please, attached English resume in case your profile is not complete or in Portuguese.Responsible for business development and capability building in the manufacturing and large enterprise industri...Mostre maisÚltima atualização: 5 dias atrás
    • Promovida
    • Nova!
    Account Manager (Adtech)

    Account Manager (Adtech)

    Orange Storm Adstaboão da serra, Brazil
    Orange Storm is a venture-backed AdTech and AI SaaS company with dual headquarters in California, USA and Barcelona, Spain. We provide an integrated ecosystem—including a DSP, SSP, Creative Studio, ...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    • Nova!
    Account Manager

    Account Manager

    Clear Edge International Search & Selection Ltdcajamar, Brazil
    Role : Account Manager - B2B iGaming.A leading international provider of digital entertainment solutions is looking for an Account Manager to oversee and grow client relationships within the Brazili...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    • Nova!
    Amazon Account Manager

    Amazon Account Manager

    Elumacommauá, Brazil
    Full-Time Remote (must have video call on during the entire shift).Elumacom is a dynamic eCommerce business founded in 2016 and headquartered in Montreal, Canada. We sell on multiple online channels...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    • Nova!
    Shopify Technical Account Manager (Remote)

    Shopify Technical Account Manager (Remote)

    Lmg Staffing SolutionsSão Paulo, Brasil
    LMG Staffing Solutions is hiring on behalf of our client, a digital agency providing web design, development, and CRO services to ecommerce brands on the Shopify platform.They're seeking a Technica...Mostre maisÚltima atualização: 6 horas atrás
    • Promovida
    Sales Account Manager

    Sales Account Manager

    BSISão Caetano do Sul, São Paulo, Brazil
    Sales Account Manager Location : Brazil (Remote) About the role : As an Sales Account Manager , you will play a pivotal role in achieving sales targets and driving the growth of BSI America’s prod...Mostre maisÚltima atualização: 5 dias atrás
    • Promovida
    Shopify Web Designer

    Shopify Web Designer

    Step Labs || Shopify & Webflow AgencyArujá, São Paulo, Brazil
    Company Description Step Labs is a web development and design agency dedicated to partnering with 7-8 figure e-commerce brands to drive revenue growth. We focus on helping ambitious founders scal...Mostre maisÚltima atualização: 5 dias atrás
    • Promovida
    Account Manager, Enterprise Browser

    Account Manager, Enterprise Browser

    Palo Alto NetworksGreater São Paulo Area, Brasil
    At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and m...Mostre maisÚltima atualização: 22 dias atrás
    • Promovida
    • Nova!
    Shopify CRO (USD-Remote)

    Shopify CRO (USD-Remote)

    Vinttiarujá, Brazil
    Shopify CRO Developer (Conversion-Focused Rebuild – Full-Time).AM – 2 PM EST or at least 6 hours overlap within this window. The company has grown into a $10M+ Amazon seller and is now scaling its d...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    • Nova!
    Commercial Account Manager

    Commercial Account Manager

    WSO2praia grande, Brazil
    Founded in 2005, WSO2 is the largest independent software vendor providing open source API management, integration, and identity and access management (IAM) to thousands of enterprises in over 90 c...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    • Nova!
    Shopify Developer

    Shopify Developer

    ECD Digital + Strategyitaquaquecetuba, Brazil
    ECD Digital + Strategy is an ROI-driven, e-commerce digital marketing and ad agency that specializes in serving B2C e-commerce businesses. With a focus on driving positive and trackable ROI for our ...Mostre maisÚltima atualização: 20 horas atrás
    • Promovida
    Senior technical account manager tam

    Senior technical account manager tam

    NetvagasSão Paulo, São Paulo, Brazil
    Estamos revolucionando a forma como as relações de confiança são criadas e nutridas.A paixão pelo que fazemos alimenta nossa inquietude coletiva para criar as tecnologias de ponta que são referênci...Mostre maisÚltima atualização: há mais de 30 dias