Launch Engineer

Launch EngineerAbout Sierra StudioWhen you apply to Sierra, you join an ecosystem.

We specialize in connecting talented Brazilian professionals with exciting career opportunities in a highly-vetted small community of growing companies in the US.

Applying to Sierra seamlessly integrates you into this ecosystem, granting automatic eligibility for all relevant opportunities we offer.About our hiring partnerOur hiring partner was born during a time when there was a lot happening in the Shopify ecosystem, particularly around subscriptions.

Shopify doesn't have native subscription support and relies on third-party apps.

Our hiring partner was created to fill this void in the subscription market while providing a better solution than what existed at the time.

They help merchants who already have subscription programs migrate to a better solution, and also help merchants who don't yet have subscription programs set them up for the first time.They have grown to become a substantial player in the Shopify subscription market, surpassing $20 million in ARR and growing completely organically without significant investment in marketing.

With approximately 65 employees worldwide, they're experiencing exponential growth and are continuing to expand their team.Role OverviewAs a Launch Engineer, you will onboard new merchants, provide best practices support for custom-built solutions, and resolve any technical challenges involving our hiring partner's platform.

You will assist customers in their journey and provide them with the guidance and knowledge that they need to accomplish their strategic goals using our products.

They will look to you for answers on everything from basic technical questions to complex scenarios.Your day-to-day will involve : Taking new merchants live onto the platformBuilding in custom Shopify stores (implementing discounting, subscription options, etc.)Creating customer portals where subscribers can manage their recurring productsCommunicating with clients via email and callsParticipating in daily morning team callsTroubleshooting and solving problemsWorking on projects that range from 1-2 hours for simple implementations to 4-5 hours for more customized environmentsWhat we look for : Experience with Typescript / JavascriptSolid experience with SQL-based databaseLinux / Unix administration skillsExcellent English written and oral communication skillsTechnical degree or equivalent experience1-2 years of front-end web development experienceExperience with Shopify and Shopify's Liquid languageProficiency in HTML, CSS, and JavaScriptAttention to detail and strong problem-solving skillsAbility to break down technical explanations to non-technical peopleComfort with a fast-paced environment where priorities can change quicklyNice to have : Familiarity with JSON and object parsing / structuresExperience with data manipulation (working with CSVs)Understanding of JavaScript frameworks and Web3 frameworksExperience building internal toolsExperience with the Shopify subscriptions APIBenefits : 100% remote work environment with flexible hoursUnlimited PTO100% covered health insuranceAll necessary tech equipment providedOpportunity to make a significant impact in a growing company

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