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Merchant Experience Improvement Manager

Merchant Experience Improvement Manager

KeetaSão Paulo, Brasil
Há 1 dia
Descrição da vaga

About Us:

Keeta , the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief : " We help people eat better, live better, " we're taking innovation to the global stage! Within just one year, Keeta has become an industry leader in Hong Kong . With our ongoing expansions into Saudi Arabia , Keeta achieved the remarkable feat of launching 5 cities in just 17 days, allowing the Arab world to witness the speed of China! Keeta offers exciting opportunities to join a transformative journey that is shaping the future of delivery and retail. Join Keeta, explore the world.

Know more : Keeta website

What You'll Do :

  • Understand the basic operations of the food delivery industry. Identify the issues merchants encounter on various delivery platforms and gain insights into their genuine needs.
  • Based on merchant needs , drive the initiation, implementation, and achievement of results for various projects within the company. The projects include product projects and process improvements projects.
  • Establish a merchant experience indicator system , and guide the project advancement through the monitoring and operation of experience indicators.

What We Need From You :

  • Have certain operational experience in user experience.
  • Possess certain experience in building and operating indicator systems , familiar with various research tools, and methods for analyzing research results.
  • Possess certain project management capabilities , able to collaborate with multiple parties to ensure project outcomes are achieved. Have a certain product-oriented mindset.
  • Priority will be given to those familiar with the food delivery industry. Candidates with experience in internet companies are preferred.
  • Can use English and Portuguese as working languages.
  • What Make This Role Exciting :

  • Early-stage business : Opportunity to participate in the initial planning, design, and implementation of key projects.
  • International team : Work with members from 26 countries and experience a diverse work environment.
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    Experience Manager • São Paulo, Brasil

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