Merchant Onboarding Analyst (Shift Position)

About us

Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief : "We help people eat better, live better," we're taking innovation to the global stage! Within just one year, Keeta has become an industry leader in Hong Kong. With our ongoing expansions into Saudi Arabia, Keeta achieved the remarkable feat of launching 5 cities in just 17 days, allowing the Arabic world to witness the speed of China! Keeta offers exciting opportunities to join a transformative journey that is shaping the future of delivery and retail. Join Keeta, explore the world.

Know more : Keeta website.

What you'll Do :

1. Review documents and information provided by merchants to ensure accuracy before the store goes live.

2. Upload and verify merchant account details, ensuring all information is complete, correct, and efficiently processed.

3. Check merchant qualifications according to company rules.

4. Review other applications submitted by business colleagues or merchants.

5. Organize and manage store photo-taking services.

6. Work according to a shift schedule (5x2), including night shifts and weekends.

7. Collaborate with Operations, Product, and other relevant teams to support merchant onboarding and resolve related issues.

What we need from You :

1. Responsible and reliable, willing to work hard to achieve team goals.

2. Eager to learn, open to new things, and able to adapt to changes.

3. Good communication skills, a team player, and willing to grow together with others.

4. Portuguese speaker, fluent in both spoken and written Portuguese. sales support is a plus (training will be provided).

5. Willing and able to work according to a shift schedule (5x2), including shift weekends. 6. Able to work efficiently under pressure, especially during peak periods, and handle handovers and transitions between teams smoothly.

7. Strong sense of responsibility and attention to detail in managing shift tasks and onboarding processes.

What makes this role excinting :

1.Take part in the rapid growth of Meituan's global delivery business, work with an international team, and enjoy plenty of opportunities to learn and grow.

2.Friendly and supportive team environment, where helps each other and grows together. Fun and relaxed atmosphere with everyone clear career development paths.

Why Join Keeta

Keeta is redefining the future of food delivery with a clear vision and innovative spirit. As a fast-scaling brand under Meituan's global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, Keeta empowers you to take charge of your career.

As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences.

At Keeta, you'll collaborate with a passionate and pragmatic global team across over 94 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond.

Keeta offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued. Together, let's build the future of food delivery.