Design Director, UI / UX & Brand...

About Darkroom

Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies. We were founded in 2017 out of a conviction that the iconic ad agencies of tomorrow would look very different. Darkroom is a human services firm built on a universal AI commerce layer called Matter. Our model deploys a unique blend of senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients.

Our team has been responsible for billions of dollars in trackable revenue across the various e-commerce marketplace, direct-to-consumer, and social commerce programs under management. Using research aggregated across these engagements, we accelerate results for our portfolio by developing high-impact digital strategies that unlock gateways to revenue growth, transform marketing operations, and prioritize profitability.

What started as a boutique design agency evolved into one of the fastest-growing private companies in America (Inc. 5000), one of the most successful results-driven performance media agencies of the 2020s (Varos), and esteemed recognition by Forbes 30 Under 30 for our founders’ contribution in Marketing & Advertising (Forbes).

About the Role

We are hiring a Design Director - a visionary leader with a strong design background who thrives in driving high-quality design execution across various platforms as well as managing creative talent. You’ll combine strategic oversight with hands‑on involvement, ensuring that every design project meets the highest standards of excellence.

That role requires deep experience in branded UI / UX design. You’re a senior-level design lead that can independently own multiple web design engagements simultaneously. Navigating client feedback and pushback is an everyday muscle you successfully work with. You can show deep experience in being able to thread the needle between game‑changing UI, conversion‑oriented UX, and technical feasibility, all on a tight timeline. Clients are consistently impressed by your knowledge of e-commerce heuristics and how you combine that with unique and branded design. You love working with developers to understand how to make your ideas come to life and sell clients on design solutions and tradeoffs they have to make to complete engagements on‑time.

You pride yourself on being able to effortlessly spin up a new brand design system for a client that feels differentiated, elevated, and informed by your strategic market analysis. You have consistently merged business thinking with exceptional visual craft into scalable brand identities that work across paid media, retention, web, social, and packaging.

In addition to your individual contributor responsibilities, you will report to the Director of Creative and play a key role in guiding a talented team of designers, overseeing the delivery of exceptional designs for paid ads, emails, landing pages, and e-commerce web design. With your deep expertise in UI / UX and brand design, you’ll empower your team to elevate their skills while maintaining a high bar for creative output and attention to detail.

This role requires a balance of creativity, business strategy, and leadership in a fast-paced, collaborative environment. You’ll work closely with marketing, product, and development teams to ensure the alignment of design goals with broader business objectives. Your ability to drive creative strategy and manage multiple projects with precision will be essential to your success. Darkroom is a career incubator for ambitious talent looking to operate at the intersection of business, design, and innovation.

This is a fully remote role operating in the EST Time Zone and all business is conducted 100% in English.

Senior Individual Contributor Responsibilities :

• Lead 1-3 UI / UX engagements as needed, focusing on creating branded e-commerce websites.
• Emphasize branded UI, conversion‑focused UX, and clarity in design approaches.
• Present design work to clients, explaining design choices based on effective reasoning and UX principles.
• Manage design projects independently from discovery to hand‑off, adhering to timelines and collaborating with developers to ensure feasibility.
• Develop component systems and maintain design guidelines for consistency.

Management Responsibilities :

You Should Apply if this Sounds Like You :

Working at Darkroom

Darkroom is not a typical agency. We are looking for A players that want to build something great. There is no room in our organization for mediocrity and candidates that are not at the top of their game do not last. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world‑class talent building something remarkable.

We believe in autonomy with accountability, truth over comfort, and outcomes over optics. If you want to build and win alongside some of the smartest people in the business, you’ll thrive here.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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