Technical Support Engineer

About us

At Softbinator Technologies , we’re driven by innovation and excellence. As an engineer here, you’ll be working on high-impact projects that challenge the status quo and push the boundaries of technology. This is a place where you’ll tackle real-world problems , collaborate with exceptionally talented engineers , and build cutting-edge solutions that have a tangible impact.

We’re entering a new era of software development where engineers don’t just write code - they orchestrate, prompt, and collaborate with AI to build faster, better, and more creatively than ever before.

We're not just embracing AI - we're building with it, around it, and through it.

What we are looking for

A UiPath Support Engineer with solid experience in managing and optimising automation solutions. You’re someone who thrives in service-oriented environments, understands ITIL-driven processes, and brings both technical know-how and a customer-first approach.

With these skills, you are our perfect match

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• At least 2+ years of hands-on experience with UiPath Studio, Assistant, and Orchestrator.
• Proven background in incident, change, and problem management .
• Strong technical skills in C# or VB.NET, SQL, REST APIs .
• Familiarity with Jira, ServiceNow, or other ticketing platforms .
• Understanding of UiPath platform infrastructure (e.g., Orchestrator setup, robot provisioning).
• Ability to troubleshoot efficiently, prioritize requests, and deliver timely resolutions.
• Excellent English communication skills, both written and spoken.
• Collaborative mindset, customer orientation, and adaptability.
• It is a plus if you have experience with UiPath advanced features such as Document Understanding, AI Center, Action Center, or Process Mining .
• Relevant exposure to enterprise-level support or managed services environments is preferable, but not mandatory
• Knowledge of VBA and Microsoft Office automation is also a plus.
• Agile mindset : proactive, communicative, and capable of delivering value in incremental steps.
• Strong verbal and written English communication skills.

How you’ll drive success