Account Director | eCommerce | eRetailers | Team Management
5 days ago Be among the first 25 applicants
The Account Director role brings a mixture of account management and team management activities. The mission of this role is to lead and inspire the team to achieve desired objectives, budgets and quality and maintain high client satisfaction.
Responsibilities
- Manage a dedicated part of the business from an operational point of view (Americas)
- Managing a team - coaching and mentoring them to deliver high quality projects
- Creating strategy and being an advisor in the field of ecommerce development to the clients and the team
- Building long-term relationships with clients by extensive analyse and understanding of their business needs, evaluation and development of the client (like business reviews and reporting on the KPI’s), improving continuously the overall client experience
- Support the sales team with info and input for pitches
- Coming up with innovative ideas to run the business and also execute them
- Day-to-day analyse of team efficiency and ability to recognize and deliver improvements to people and processes
- Serving as a role model and knowledge expert, training and developing people within the team, provide feedback and performance review, encourage to professional growth
- Manage the budgets and P&L of the Americas projects and report on them to the board
- Leading client accounts with overall responsibility for the client agency relationship and continuously improving the overall client experience
- Making sure the projects are profitable and are growing
Our Requirements
Passionate, ambitious individual with a business-oriented, strategic approachMin. 5 years of supervising / team management experience (min 5-7 people team), passion and desire to develop leadership skillsAt least 5 years of experience in eCommerceExperienced in project management & working with eRetailers (especially Amazon & Walmart)Experienced in working with various, international clients on various projects and ability to build long-term relationships with clientsExperience in strategic business consultingUnderstanding of budgeting, reporting and P&LFluency in English - at least C1 levelWe Offer
Cooperation based on B2B contract or contract of service through the professional Deel platform for international cooperation26 paid days off from service provision plus national holidaysOpportunity to cooperate with recognized, global brands as clientsExciting and friendly work environmentWork in an international team without rigid corporate rulesA company mcbook and phoneFurther development and training in eCommerceAnnual Performance bonus or salary raiseShorter working day on Fridays during the holiday months (July and August)What You Can Expect In The Recruitment Process
Step 1 : Analysis of received applications (CVs) – selection of CVs that cover most features of the offer, then contact selected candidatesStep 2 : Recruitment interview with HR (videocall)Step 3 : Recruitment interview with management board (videocall)Step 4 : Preparing and presenting a task (videocall)Seniority level
Mid-Senior levelEmployment type
ContractJob function
Sales and Business DevelopmentIndustries
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