A vaga não está disponível no seu país.

Senior Software Engineer

HCLSoftwareribeirão das neves, estado de minas gerais, br

Há 8 dias

Descrição da vaga

The role of Senior Support Engineer is a highly technical and specialized role which involves providing remote support to our worldwide HCLSoftware customers for the HCL Digital Experience products. We are looking for critical thinkers and self-directed individuals who enjoy analyzing, troubleshooting, and resolving technical problems.

Required Education, Experience, Skills

Motivation to continually learn, experiment, improve, and share knowledge with others
Experience demonstrating strong analytical and technical troubleshooting skills on complex problems to support internal or external customers
Strong written and verbal communication skills in English and either Portuguese or Spanish
Experience working with new cloud technology (Kubernetes and its service offering on various cloud platforms)
Work Location : Remote

Preferred Skills

Experience in middleware

Basic knowledge of LINUX / UNIX operating system

Basic knowledge of reading network traces

Basic knowledge of troubleshooting java thread dumps

Basic / Intermediate knowledge of LDAP, J2EE stack

Basic / Intermediate knowledge of Docker

Intermediate knowledge of XML, JSON, REST API's

Intermediate knowledge of Kubernetes on EKS, AKS, GKE

Intermediate knowledge of java programming

Intermediate knowledge of HTML, CSS, one or more JavaScript frameworks

Prior experience with WebSphere Application Server and or HCL Digital Experience products is a plus

Prior experience with enterprise database such as DB2, Oracle, MSSQL is a plus

Knowledge of one or more scripting languages is a plus

Strong written and verbal communication skills in both Spanish and Portuguese is a plus

Job Responsibilities

Provide remote enterprise technical support for our web-based software products used by multiple fortune 500 companies worldwide

Primarily focus on Americas-based customers including providing translation assistance when needed for customers in Latin America

Manage customer-reported problems based on severity and impact

Diagnose complex technical problems and create test scenarios on a wide variety of platforms

Identify potential product defects

Deliver accurate solutions in a timely and effective manner

Create technical documentation and videos for internal and external consumption to improve overall product documentation and self-help experiences

Work effectively within a team environment and foster good relationships with cross functional teams to help customers achieve their goals with HCLSoftware

Grow to become a Subject Matter Expert in HCLSoftware products and related technologies to help drive product improvements and mentor other engineers

Participate as part of an on-call rotation during the weekend (once every 2 months) to cover any 24x7 activity for critical customer situations

Potential travel (0 - 5%) to customer onsite location to accelerate troubleshooting progress

Criar um alerta de emprego para esta pesquisa

Senior Software Engineer • ribeirão das neves, estado de minas gerais, br

Vagas relacionadas

Promovida

Senior Software Engineer, Backend (Remote)

ClasspassContagem, Minas Gerais, Brasil

Senior Software Engineer, Backend (Remote)Join to apply for the Senior Software Engineer, Backend (Remote) role at ClassPassSenior Software Engineer, Backend (Remote)Join to apply for the Senior So...Mostre maisÚltima atualização: 2 dias atrás

Promovida
Nova!

Senior Software Engineer

Alloy AutomationContagem, Minas Gerais, Brasil

Alloy Automation (YC W20) is the connectivity layer for companies building AI Agents.With our platform, companies can power their agents and products with 400+ ready-to-use connectors in minutes, n...Mostre maisÚltima atualização: 5 horas atrás

Promovida

Senior Software Development Engineer

BebeesoftwareBelo Horizonte, Minas Gerais, Brasil

Job DescriptionAs a senior software engineer, you will be responsible for designing and developing cross-platform libraries and tools that communicate directly with client machines through USB and ...Mostre maisÚltima atualização: 3 dias atrás

Promovida

Senior Software Engineer, Search Experiments

GoogleBelo Horizonte, Minas Gerais, Brasil

Please submit your resume in English - we can only consider applications submitted in this language.Minimum qualifications : Bachelor's degree or equivalent practical experience.Experience working wi...Mostre maisÚltima atualização: 21 dias atrás

Promovida

Senior Software Engineer, Cloud

VtexBelo Horizonte, Minas Gerais, Brasil

OverviewWe are proactively seeking a highly skilled and experienced Senior Software Engineer to join our team.As a key member of our Cloud team, you will play a crucial role in providing infrastruc...Mostre maisÚltima atualização: 2 dias atrás

Promovida

Senior Software Engineer

ArtistongoBelo Horizonte, Minas Gerais, Brasil

About usArtistOnGo is a business-in-a-box solution for beauty and wellness professionals.We provide everything they need to launch and grow their independent brand — including salon space, a digita...Mostre maisÚltima atualização: 3 dias atrás

Promovida
Nova!

Senior Software Engineer, Java Sao Paulo, Brazil

Ninjaone, LlcContagem, Minas Gerais, Brasil

About the RoleAs a Senior Software Java Engineer on the NinjaOne team, you will contribute to our IT Operations product suite, designing and implementing scalable new solutions and product improvem...Mostre maisÚltima atualização: 5 horas atrás

Promovida

(Senior) Software Engineer, Backend - Stablecoin (Relocate To Singapore)

AirwallexBelo Horizonte, Minas Gerais, Brasil

Overview(Senior) Software Engineer, Backend - Stablecoin (Relocate to Singapore) – Join Airwallex to apply for this role. About AirwallexAirwallex is the leading financial technology platform for mo...Mostre maisÚltima atualização: 4 dias atrás

Software Engineer (Senior) ID38789

AgileEngineBelo Horizonte, MG, br

Quick Apply

Fortune 500 brands and trailblazing startups across 17+ industries.We rank among the leaders in areas like application development and AI / ML, and our people-first culture has earned us multiple Bes...Mostre maisÚltima atualização: 24 dias atrás

Promovida

Senior Software Engineer, Intech

AmazonBelo Horizonte, Minas Gerais, Brasil

DESCRIPTION's long-term vision is to enable a seamless global shopping experience for all Amazon customers worldwide on any Amazon website or device, in any language and for any culture.Our goal is...Mostre maisÚltima atualização: 14 dias atrás

Promovida

Senior Software Engineer

Tata Consultancy ServicesBelo Horizonte, Minas Gerais, Brasil

Come to one of the biggest IT Services companies in the world!!.Here you can transform your career!.Here at TCS we believe that people make the difference, that's why we live a culture of unlimited...Mostre maisÚltima atualização: há mais de 30 dias

Promovida

Senior Software Development Engineer

Watchguard Technologies, Inc.Belo Horizonte, Minas Gerais, Brasil

OverviewWe are seeking a passionate senior software engineer to develop solutions for our mission critical services supporting WatchGuard's firewall and security products.You will be responsible fo...Mostre maisÚltima atualização: 4 dias atrás

Promovida

Senior Software Engineer

BebeesoftwareBelo Horizonte, Minas Gerais, Brasil

Software Development OpportunityWe are looking for a highly skilled software developer to join our team.Key Responsibilities and Requirements : Develop robust software applications using Python, with...Mostre maisÚltima atualização: 8 dias atrás

Promovida

[D] Core Experience Engineer Senior Software Engineer

LatamcentContagem, Minas Gerais, Brasil

Role OverviewWe are seeking a Senior Software Developer who thrives in fast-paced startup environments and enjoys building exceptional product experiences. As a key contributor to our core product, ...Mostre maisÚltima atualização: 2 dias atrás

Promovida

Software Engineer (Senior) Id38789

AgileengineBelo Horizonte, Minas Gerais, Brasil

Be among the first 25 applicantsAgileEngine is an Inc.Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI / ML, a...Mostre maisÚltima atualização: 20 dias atrás

Promovida

Senior Software Engineer

ZartisBelo Horizonte, Minas Gerais, Brasil

The company and our mission : Zartis is a digital solutions provider working across technology strategy, software engineering and product development. We partner with firms across financial services,...Mostre maisÚltima atualização: 3 dias atrás

Promovida

Senior C# Engineer

Turnkey Tech StaffingBetim, Minas Gerais, Brasil

About the CompanyVuori is re-defining what athletic apparel looks like : built to move and sweat in but designed with a casual aesthetic to transition into everyday life. Our high energy, fast-paced ...Mostre maisÚltima atualização: 4 dias atrás

Promovida

Senior Software Engineer

Avenue CodeContagem, Minas Gerais, Brasil

About the company : Avenue Code is the leading software consultancy focused on delivering end-to-end development solutions for digital transformation across every vertical. We're privately held, profi...Mostre maisÚltima atualização: 4 dias atrás

Promovida

Senior Software Engineer, Intech

Mygwork - Lgbtq+ Business CommunityBelo Horizonte, Minas Gerais, Brasil

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Description's lon...Mostre maisÚltima atualização: 3 dias atrás

Promovida

Senior Golang Engineer

Re PartnersBelo Horizonte, Minas Gerais, Brasil

Please note that the project operates in the UK time zone.We are seeking a dedicated, motivated, and reliable Senior Golang Engineer who is interested in providing innovative software solutions for...Mostre maisÚltima atualização: 18 dias atrás