Application Support
Support Application (IT Background) for initial troubleshooting, triaging and working with stakeholders to resolve the problems / incidents / service requests
Development language skills, prefer .
net
Any database knowledge, prefer SQL
Understand Wintel Server, network
Proactive and learning behavior
ITIL process understanding
Know how to work on ServiceNow and Jira tool
Application Support Analyst • Gramado, Rio Grande do Sul, Brasil