🚀 L2+ Ops Support Engineer – IBM Workload Scheduler (IWS)Mode : 100% Remote (in Colombia)Contract : Contractor Mode🎯
About the Role :
We are looking for an L2+ Ops Support Engineer with advanced experience in IBM Workload Scheduler (IWS) (formerly Tivoli Workload Scheduler or TWS) to provide operational support for our Linux distributed environments.You will be part of a highly technical team that uses ScrumBan methodologies and works on the continuous improvement of platform performance, stability, and automation.
🧩 Key Responsibilities
- Administer and maintain job definitions, calendars, variables, and workflows in IWS.
- Document incidents, generate reports, and coordinate resolution with application teams.
- Develop and maintain scripts, tools, or integrations via REST APIs.
- Monitor workloads, capacity, and performance through Dynamic Workload Console (DWC).
- Support process automation and integration with enterprise applications.
- Support in process automation and integration with enterprise applications (SAP, Oracle, Informatica, etc.).
- Participate in root cause analysis (RCA) and in High Availability (HA) and Disaster Recovery (DR) strategies.
- Maintain security policies, patches, and compliance.
🧠 Knowledge and Skills Solid experience in IBM Workload Scheduler (IWS) :
workload modeling, calendars, dependencies, Dynamic Agents, DWC. Advanced Linux / Unix administration.Knowledge of DB2, Oracle, or PostgreSQL.Experience in Shell scripting (Bash / KornShell) and Python. Familiarity with REST APIs, TLS / certificates, and advanced monitoring.Desirable : experience with AWS / Azure / IBM Cloud, Jira / Confluence, ServiceNow, Docker.English level B2 or higher (required).🌟 Desired Experience 3 to 5+ years working with Job Scheduling tools (IWS, Autosys, Control-M, BMC, etc.). Previous experience providing L2 or L3 support in enterprise environments.
💼 Benefits
What we offer :
100% remote work in Colombia (hybrid if you live in Medellín).Contractor-type contract. Career development and continuous training.Flexible work environment and excellent team atmosphere.Official holidays of your country.👉 If you are passionate about creating meaningful experiences and transforming organizational cultures, we want to meet you!