Career Growth Specialist

We are seeking a dynamic Career Growth Specialist to own the student experience end-to-end.Your mission is to deliver exceptional outcomes for our students, foster deep engagement, and ensure they achieve meaningful results through our program.You will be part relationship-builder, part problem-solver, part coach.

You will collaborate closely with our admissions, mentor, and product teams – acting as the voice of the customer within our organization.This is NOT a routine support role.

This is a high-ownership, fast-paced opportunity for someone who wants to drive growth and development.Build strong relationships with students and mentors to guarantee a world-class experienceMonitor student progress and proactively enhance engagement, satisfaction, and completionIdentify blockers and help students stay motivated and on trackRun check-ins, onboarding sessions, and community touchpointsConvert feedback into actionable insights to improve our product and operationsDrive retention, Net Promoter Score (NPS), and student outcomes as core performance indicatorsContribute to developing scalable processes as we grow