Sales Development Representative - Latam

Overview

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.

Trusted by over 14,000 customers across 100+ countries, Wati enables businesses to connect with customers on their platform of choice.

Wati's AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof, scalable for startups to enterprises.

Our backing includes investors like Tiger Global, Sequoia Capital, DST Global, and Shopify.

As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain high standards of integration and platform excellence.

We're seeking a Sales Development Representative based in Brazil, Mexico, or another country in Latin America to support expansion in LATAM.

The role focuses on identifying, qualifying, and nurturing new business opportunities.

The ideal candidate is passionate about technology, highly motivated, and familiar with LATAM markets such as Brazil, Mexico, Colombia, and Argentina.

Key Responsibilities

Lead Generation & Qualification : Identify and research potential customers through inbound channels.

Qualify leads to ensure alignment with our ideal customer profile

Market Expansion : Execute region-specific strategies to grow Wati's footprint in LATAM, contributing to sales pipeline and revenue growth

Customer Engagement : Communicate with prospects via email, phone, WhatsApp, and virtual meetings to understand their needs and educate them on Wati's value proposition

Sales Collaboration : Work with Account Executives and Marketing to hand off qualified leads, provide market insights, and optimize campaigns

CRM & Reporting : Maintain accurate lead and opportunity records in the CRM and share regular updates with the regional team

Experimentation & Feedback : Test new outreach tactics, gather market feedback, and help shape go-to-market messaging for the region

Requirements

2-4 years of experience in business development, sales, or a customer-facing role—preferably in SaaS or tech

Deep understanding of the LATAM market and experience working with businesses in the region

Strong communication, relationship-building, and negotiation skills

Self-starter with the ability to work independently and manage time effectively in a remote environment

Fluent in Portuguese and Spanish (comfortable with intermediate-level English for internal communication)

Comfortable using tools like HubSpot, Salesforce, Zoho or other CRMs

Background as an SDR / AE in SaaS with a focus on conversational marketing is a bonus

Consultative sales mindset, resilience in handling objections, and curiosity to constantly learn and adapt

Passion for showing how automation and conversational experiences via WhatsApp can transform customer engagement for SMBs and enterprises

If you're excited to help businesses grow through smarter conversations and see the impact of your work in a high-growth company, we'd love to hear from you.

Please note that only applications submitted in English will be considered

Details

Seniority level : Associate

Employment type : Full-time

Job function : IT Services and IT Consulting

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