WordPress Technical Support

The Job

You'll be working directly with our clients to troubleshoot WordPress issues, develop new pages, implement minor CSS corrections, build custom functionalities, and more. Your role is to quickly resolve problems as they arise, ensuring attention to detail and thoroughly testing your work to maintain quality.

• Be good at finding and fixing problems (like checking logs, debugging, conflict checks, etc.), and explain your work to our clients & team in a clear and detailed way.
• Build web pages using well-known builders like Elementor, Beaver Builder, Divi, WP Bakery, etc., and also make PHP-based templates using flexible content plugins like ACF. You should be proficient, particularly in converting mock-ups created with Figma, XD, or Photoshop into pixel-perfect replicas of the original design.
• Customize plugins & themes and develop custom functionalities using hooks (actions & filters).
• Solve problems & create functionalities using DOM manipulation through jQuery or JavaScript.
• Conduct thorough testing of all changes across multiple devices / resolutions, ensuring everything works flawlessly.
• Keep clients and team members updated about your work. As such, excellent communication skills in English are crucial.

In your application, please answer the check question with the number '39' to demonstrate that you've read this job description thoroughly. Applications missing this will not be considered.