Field Support Analyst - Inglês Avançado (Conversação) - Presencial - Barueri / SP

We are seeking a detail-oriented and proactive Field Support Analyst to ensure the smooth functionality and efficiency of day-to-day IT operations. The ideal candidate will provide technical support, manage installations, and maintain software systems while delivering exceptional customer service.

Key Responsibilities

• Assist in maintaining the day-to-day functionality and efficiency of IT systems.
• Generate and provide IT reports for desktops, printers, peripherals, telephone systems, and cellular devices.
• Coordinate installation and maintenance of complex software systems.
• Identify, manage, and resolve technical issues in a timely manner.
• Respond effectively to customer requests and communicate solutions clearly.
• Update user information in organizational systems.
• Manage and update user access for IT applications for new and existing employees.

Qualifications