Five9 Developer

Come to one of the biggest IT Services companies in the world!! Here you can transform your career! Why to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Five9 Developer who wants to learn and transform his career.

In this role you will : (responsibilities)

Design, develop, and maintain communication solutions using Twilio APIs (SMS, Voice, Video, etc.), primarily using SMS.

• Integrate Twilio services with existing AbbVie applications like Salesforce and other pharmacy platforms.
• Create Twilio Flows to implement two -way SMS work flows for self service capabilities.
• Create messaging campaigns on Twilio communications platform.
• Work closely with stakeholders to gather requirements, conduct technical analysis, and deliver robust solutions.
• Develop and maintain automated messaging systems, workflows, and notifications for internal and external users.
• Ensure solutions adhere to AbbVie's security, compliance, and data privacy standards.
• Troubleshoot and resolve issues related to Twilio integrations and services.
• Create technical documentation and support user training as needed.

Bachelor's degree in Computer Science, Engineering, or related field.

• 2+ years hands-on experience with Twilio CEP, CPaaS, Twilio Flex and Twilio Engage. and APIs.
• Proficiency in programming languages such as Python, JavaScript, or Node.js.
• Familiarity with RESTful API integration and web technologies.
• Experience with cloud platforms (e.g., AWS, Azure) and CI / CD pipelines is a plus.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Design, develop, and maintain communication solutions using Twilio APIs (SMS, Voice, Video, etc.), primarily using SMS.

• Integrate Twilio services with existing AbbVie applications like Salesforce and other pharmacy platforms.
• Create Twilio Flows to implement two -way SMS work flows for self service capabilities.
• Create messaging campaigns on Twilio communications platform.
• Work closely with stakeholders to gather requirements, conduct technical analysis, and deliver robust solutions.
• Develop and maintain automated messaging systems, workflows, and notifications for internal and external users.
• Ensure solutions adhere to AbbVie's security, compliance, and data privacy standards.
• Troubleshoot and resolve issues related to Twilio integrations and services.
• Create technical documentation and support user training as needed.

Experience in the pharmaceutical or healthcare sector.

• Working knowledge of IT security and data compliance standards.

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Brazil
• A collaborative, diverse and innovative environment that encourages teamwork.

What do we offer?

TCS Benefits – Brazil :

Health insurance

Dental Plan

Life insurance

Transportation vouchers

Meal / Food Voucher

Childcare assistance

Gympass

TCS Cares – free 0800 that provides psychological assistance (24 hrs / day), legal, social and financial assistance to associates

Partnership with SESC

Reimbursement of Certifications

Free TCS Learning Portal – Online courses and live training

International experience opportunity

Discount Partnership with Universities and Language Schools

Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire

TCS Gems – Recognition for performance

Xcelerate – Free Mentoring Career Platform

At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!

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