Business Development Professional

Job Title : Account ManagerWe are a rapidly growing team specializing in crafting high-converting Shopify pages for e-commerce brands.

Our mission is to assist Shopify brands in converting users into loyal customers faster, increasing sales conversions and reducing their ad spend.The Account Manager will serve as the primary point of contact for our clients, managing their needs and ensuring seamless communication between them and our design / development team.You will be responsible for driving projects forward, maintaining timelines, and keeping all stakeholders informed.

Your role is crucial to ensuring client satisfaction and successful project delivery.Key Responsibilities : Develop and maintain strong relationships with clients.Clearly communicate client needs and expectations to the design and development teams.Monitor project progress to ensure timely delivery of tasks and updates.Proactively resolve issues, anticipate client needs, and address concerns promptly.Regularly update clients on the status of their projects, keeping them informed and confident.Coordinate with the internal team to ensure smooth workflow and task prioritization.Utilize tools like Slack, Clickup, Microsoft Office & Google Sheets to manage communication, track progress, and organize tasks.Required Skills & Qualifications : Minimum of 2 years of experience in account management, client-facing roles, or project coordination.Proficiency in tools like Microsoft Office, Google Docs, Sheets, Slack, and Clickup.Strong organizational skills and ability to multitask in a fast-paced environment.Excellent written and verbal communication skills in English, with a professional tone.A proactive approach to problem-solving and the ability to manage multiple clients and projects simultaneously.Success in This Role : Clients feel valued, heard, and confident that their projects are progressing smoothly.Projects are delivered on time without unnecessary delays.Communication between clients and the internal team is clear, professional, and well-organized.