Cloud Computing Specialist

Job Title : Cloud Computing SpecialistAt a leading technology organization, we are seeking a highly skilled professional to join our team.Key Responsibilities : Technical ExpertiseDevelop in-depth knowledge of cloud frameworks and architecture, including SIP protocols.Gain expertise in reporting components like CCPulse / Pulse, ICON, Infomart, and CXInsights.Apply troubleshooting skills in cloud infrastructure with minimal supervision.Cloud ProductsDesign and develop call-flow architectures, scripts, data actions, and data tables for complex projects.Integrate cloud products with Salesforce, APIs, PCI PAL, and AI, ensuring seamless communication between systems.Cloud ComponentsWork with Google chatbots and predictive engagement components within the cloud platform.InfrastructureManage trunks, E1 / T1 (CAS, CCS), SIP, and gateway protocols for efficient network operations.ITIL KnowledgeApply ITIL principles for incident, change, and configuration management, ensuring service quality and continuous improvement.Requirements : Advanced English language proficiency.Strong analytical and problem-solving skills.Ability to work in a fast-paced environment with multiple priorities.Benefits : Opportunities for career growth and professional development.A collaborative and dynamic work environment.Competitive compensation package.Join us in shaping the future of technology!