Job Title : Senior ERP Cloud Support SpecialistRole OverviewOur organization is seeking an experienced professional to support and operate the accounts receivable and billing modules of Oracle ERP Cloud in multiple regions (LATAM, USA, APAC).
Act in the General Accounting (GL), Fixed Assets, and Cash Management modules.Resolve incidents and tickets within deadlines (SLA), in partnership with internal teams and suppliers.Provide support during monthly accounting closing.Execute regression tests on quarterly updates of the Oracle Cloud SaaS environment.Ensure compliance with SOX processes, documentation, and evidence for audits.Lead operations and continuous improvements in communication, processes, and support standards.Participate in best practices definition and dissemination aligned with ITIL and tools like ServiceNow and GitLab.Work with engineering and project teams to ensure successful deployments and integrations.RequirementsApplicants should have solid experience in Oracle ERP Cloud in GL, Fixed Assets, and Cash Management modules.Minimum 10 years with Oracle ERP and at least 5 years of hands-on experience with Oracle Fusion Cloud.Participation in at least 3 complete Oracle Cloud implementation projects.Familiarity with Oracle localizations (LACLS) and tax requirements in Brazil.Experience with tools such as BIP, PL / SQL, FBDI, ADFDi, Web Services (SOAP / REST).
Accounting knowledge to ensure financial reporting standards and practices compliance.Excellence in written and verbal communication in English.Ability to lead teams of 5 to 10 people.Collaborative, proactive profile with analytical mindset and results-focused approach.Bachelor's degree in Accounting, Finance, IT, or related fields.
Senior Cloud Support • Salvador, Bahia, Brasil