As a Senior Unified Communications / Contact Center Designer, you will play a crucial role in shaping the future of digital connectivity.
We are looking for an experienced professional who can design and deliver technical solutions that meet customer needs, support growth, and drive business success.Key ResponsibilitiesDesign and deploy technical solutions that align with governance and gold standards.Ensure designs are scalable, adaptable, and cost-effective.Presentation and explanation of technical designs to internal and external audiences.Collaboration across offices and remote teams to deliver exceptional service.RequirementsTo succeed in this role, you will need : Strong understanding of Unified Communication / Contact Center technologies and protocols.Experience in designing and deploying Cisco Voice / Cisco Contact Center solutions is mandatory.Knowledge of Contact Center Solutions (Genesys / Webex / Five 9) and Voice, Collaboration (MS Teams / Zoom / Webex) is a plus.Understanding of enterprise IT and cloud-based environments for UC and CC Solutions.Advanced English language skills.We value your experience and expertise, and we offer a dynamic work environment where you can grow and develop your skills.This is a unique opportunity to join our team and contribute to the success of our customers.
Designer Senior • São Paulo, Brasil