Information Technology Technician- Microsoft Endpoint and Cloud Systems

About Eurasia Group and GZERO Media

Eurasia Group is the world's leading global research and advisory firm. We help clients understand, anticipate, and respond to instability and opportunities everywhere they do business.

Together with GZERO Mediathe go-to source of first insight into geopoliticsand our full-fledged events team, the Eurasia Group umbrella provides a complete political risk solution.

Headquartered in New York, we have offices in Washington, London, So Paulo, Brasilia, Tokyo, Singapore, and San Francisco, as well as on-the-ground experts in more than a hundred countries in every region of the world.

We are committed to analysis that is free of political bias and the influence of private interests.

Visit us : eurasiagroup.net | gzeromedia.com

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Position Overview

Eurasia Group is currently seeking a highly skilled Tier III Information Technology Technician with deep expertise in Microsoft Intune, Azure administration, and Microsoft 365. This role will serve as a senior technical escalation point and subject matter expert for endpoint management, identity governance, and cloud service optimization.

Responsibilities

• Be the go-to person for Microsoft Intune, Azure AD, and Microsoft 365set up services, automate tasks, and handle tricky problems.
• Set up and make sure devices follow company rules for security and setup using Intune for Windows, macOS, and iOS.
• Take the lead on difficult tech issues that Tier I / II teams can't solve, and work with outside IT support or vendors to get things fixed.
• Use PowerShell to automate tasks so the team can work more efficiently and spend less time on repetitive work.
• Handle the full life cycle of devicesfrom setting them up with Autopilot and managing app installations, to making sure they're up to date with patches, and providing remote support.
• Work with IT Security to watch for and fix issues with devices or user accounts, using Microsoft Defender and Conditional Access tools.
• Help manage Azure AD, including group settings, application management, assigning roles, and licensing users.
• Keep an eye on Microsoft 365's status, and take the lead when rolling out new features, settings, or integrations.
• Help plan and carry out IT projects, and be involved in making decisions about changes to the IT systems.
• Train and support junior IT staff, keep clear documentation, and add to the team's knowledge base.
• Keep up with new Microsoft 365 updates and encourage best practices across the company .

Qualifications

Job Responsibilities

Experience & Skills

Skills :

Intune : making configuration profiles, compliance policies, and app deployments.

At Eurasia Group, our mission is to provide the tools and understanding needed in a world where politics drives disruption. We put politics first for our clients, and we aspire to be the leading place people come to find out about the world. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is empowering and globally minded. We firmly believe that bringing people with a variety of ideas and perspectives to the table makes our analysis stronger for our clients and creates a better workplace. Our leadership team is dedicated to embedding this approach into everything we do and how we lead because we care deeply about our work and our people.

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