Senior Specialist, Employee Relations - Latam

Senior Specialist, Employee Relations - LATAM

Remote is solving modern organizations' biggest challenge – navigating global employment compliantly with ease.

We make it possible for businesses of all sizes to recruit, pay, and manage international teams.

With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world.

You can find Remoters working from 6 different continents and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world.

Apply now and define the future of work!

What this job can offer you

As a critical extension of our clients' HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.

The Lifecycle team at Remote aims to elevate HR practices through technology, impacting customers in 80+ countries.

Your work will influence compliance coverage, customer journeys, and operational capacity, helping organizations employ anyone, anywhere — compliantly.

The Senior Lifecycle Specialist, Employee Relations & Transitions independently manages all employee exits for Remote\'s external employees with a focus on legal compliance, quality, and delightful customer service.

The specialist also provides first-level Employee Relations support, guiding clients through workplace concerns and coordinating resources.

As part of a larger employee Lifecycle team, the Senior Specialist is expected to drive process improvements and initiatives aligned with Remote\'s strategic goals and values.

What you bring

Extensive experience as an HR Advisor or HR Business Partner, with generalist HR competencies across the employee lifecycle.

Tertiary qualifications in HR / labour relations / employment law are a plus.

Proven experience independently managing voluntary and involuntary exits with care, compliance, and HR guidance on employment laws across jurisdictions.

Understanding of employee relations principles, progressive discipline, and workplace investigation fundamentals.

Ability to interpret and apply industrial instruments, analyze complex HR issues, and independently translate research into practical team resources and recommendations.

Superior communication, influencing, conflict management, and negotiation skills; able to lead difficult conversations with professionalism and confidentiality.

Business-level English (advanced); additional languages are a plus.

Aptitude to innovate and optimize processes, including automation and best practices.

Efficient record-keeping and data integrity awareness.

Tech-savvy with ability to collaborate asynchronously and adapt to new systems.

Ability to work autonomously and cohesively in an international, fast-paced, remote environment; willing to work flexible hours.

Proactive, self-motivated with ownership and accountability; able to inspire others.

Key Responsibilities

Manage and resolve complex end-to-end employee exits across multiple international jurisdictions with minimal supervision, prioritizing a superior offboarding experience.

Provide knowledgeable guidance on key jurisdictions and manage client requests on HR matters including termination, resignation, transfer procedures, contracts, and redundancy processes to ensure legal compliance.

Independently lead and facilitate meetings with clients and external employees (e.g., workforce reduction consultations, hearings, negotiations, terminations) and deliver termination outcomes.

Influence and negotiate positive outcomes in complex terminations, coordinating stakeholders through lengthy processes.

Liaise with internal and external stakeholders to ensure compliance in offboarding activities and audits (payroll, legal counsel, government bodies, unions).

Draft and administer termination documents with accuracy and confidentiality; maintain employee records accordingly.

Process offboarding on Remote\'s HRIS, collaborating with teams such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, and other verticals.

Act as first point of informal escalation, mentoring and guiding junior team members.

Provide guidance on Remote\'s Employee Relations resources and help clients navigate complex workplace scenarios.

Conduct preliminary assessments of workplace concerns, identifying facts, local regulations, and potential paths forward.

Serve as a trusted resource on employee relations for internal and external stakeholders; handle complex cases appropriately.

Guide clients on progressive disciplinary approaches, documentation, and best practices for difficult situations.

Track and monitor ongoing cases, ensuring timely follow-up and coordination with stakeholders.

Identify opportunities to drive process improvements, automation, product development, and overall customer and employee experience.

Determine methods and standards on new assignments; apply judgment to select methods and evaluate results across Lifecycle and Remote needs.

Practicals

You\'ll report to : Manager Employee Lifecycle, Employee Relations & Transitions

Team : Lifecycle, Employee Relations & Transitions

Location : LATAM

Start date : As soon as possible

Remote Compensation Philosophy

Remote\'s Total Rewards philosophy is to ensure fair, unbiased compensation and competitive benefits in all locations.

We pay above in-location rates and aim to hire globally while supporting local talent.

Salary bands are geo-based and depend on role, level, location, and market demands.

The base salary range for this full-time position is $41,900 to $94,300 USD.

Actual pay depends on location, skills, experience, and business needs.

The base salary range may change.

At Remote, internal mobility is encouraged and compensation changes related to internal moves are reviewed on a case-by-case basis by the Total Rewards & People Enablement team.

Application process

AI Interview (async)

Interview with recruiter

Interview with future manager

Interview with team members (no managers present)

Privacy and Data Handling

When you apply, your data is collected and processed by Remote, with control by Remote Europe Holding, B.V. and Remote Technology Services, Inc.

See the data protection notice for details.

Personal data may be transferred to the United States and stored with Greenhouse Software, Inc.

Recruitment checks may be conducted via Veremark Ltd and Persona Identities, Inc.

See Legal data notices for more information.

Voluntary Self-Identification Questions

Remote is an Equal Employment Opportunity employer.

You may voluntarily share demographic information to help us improve diversity and inclusion.

All responses are anonymous and optional, with no impact on hiring outcomes.

See the handbook for more on diversity, equity, and inclusion.

How you'll plan your day (and life)

We work asynchronously at Remote, allowing you to plan your schedule around your life.

You will be empowered to take ownership and be proactive, balancing life and work.

How to apply

Please fill out the form below and upload your CV (PDF preferred).

Submit your application in English.

If you lack an up-to-date CV, you may provide your LinkedIn profile.

Remote encourages applicants from all backgrounds and provides accommodations on request during interviews.

We may record and transcribe interviews using Brighthire.ai with your consent.

By applying, you agree to data processing as described in the privacy notice.

We accept applications on an ongoing basis.

Data and Legal Notices

Details on data controllers, GDPR rights, and processing are provided in the privacy notice.

See the full terms in the posted data notices.

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