Customer Success Mgmt Specialist...

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Digital Cloud Solution Architect Specialist - AZ-305 AI-900

Key Essentials :

• Azure cloud Subject Matter Expertise – Strong background in Microsoft Cloud (Azure, AI, Data, Security) with the ability to credibly guide technical conversations and align to business solution plays / roadmap.
• Coaching Ability – Skilled at coaching D-CSAs to handle complex technical scenarios, simplifying architecture into clear next steps that drive customer success.
• Sales + Technical Balance – Able to connect technical depth with sales execution, ensuring D-CSAs tie architecture to business outcomes and execute effectively through MSX and MCEM stages.
• Communicate in a clear and understandable manner with clients, using the appropriate level of technical language.
• Appropriately communicate the business value of cloud computing and facilitate the successful assessment of the platform.
• Work with clients around existing programs to build roadmap and facilitate development of applications on a cloud platform.
• Ability to identify customer budget, timeline, decision making processes and create buying vision with customer.