Strategic Account Development Manager

We are seeking a driven professional to join our Client Service team as a key member, responsible for managing client relationships and enhancing customer experience in Brazil.Responsibilities : Develop and execute strategies to acquire and retain high-value clients across Brazil and LATAM;BUILD strong rapport through frequent communication and develop key customer service processes;Analyze client behavior and prepare reports on their needs;Liaise with various stakeholders for optimal service solutions.Qualifications : 4–7 years of sales and client services experience with an international financial background;Client portfolio including institutional clients and high-net-worth individuals;Experience in trading platforms or exchanges is advantageous;Strong communication and writing skills;Proficient in Portuguese and English; Spanish is a plus;Ability to work under pressure and tight deadlines.A successful candidate will drive business growth and foster client loyalty in the region by leveraging their expertise in strategic account development, relationship building, and exceptional customer service.

Key skills include business acumen, strategic thinking, and excellent interpersonal and communication skills.