Senior Support Engineer (Linux)

5 days ago Be among the first 25 applicantsWe are seeking a highly skilled Senior Support Engineer with expertise in Linux and Managed File Transfer (MFT) systems, specifically CLEO Harmony and Sterling File Gateway.In this role, you will play a vital part in supporting our MFT platform migration, ensuring secure, reliable, and scalable file transmission services across our business units.ResponsibilitiesConfigure and set up CLEO Harmony and Sterling File Gateway to enable file transmission capabilitiesDesign automated workflows for MFT using shell and Perl programmingConfigure and manage Connect : Direct and file agent scripts for automated file transfersCollaborate with network, firewall, and system administrators to resolve connectivity issues involving TCP / IP and FTP / SFTPGather and analyze transmission requirements by interacting with business stakeholders to design tailored solutionsProvide 24x7 support for file transmission systems, including on-call rotations and maintaining after-hours availability for scheduled maintenanceMentor team members and adhere to established engineering processesAccept guidance from project leads, with the capability to step into a lead role when necessaryRequirementsHands-on experience with CLEO Harmony and Sterling File Gateway in operational environments3+ years of Unix / Linux application support and programming skills utilizing Bash / Korn Shell and Perl3+ years of expertise in file transmission protocols including SFTP / SSH, FTPS / SSL, HTTPS, and PGP / GPGBackground in TCP / IP connectivity setups, troubleshooting, and MFT workflow creationStrong problem-solving and troubleshooting abilitiesAbility to handle multiple tasks and projects under strict deadlinesExcellent interpersonal communication and documentation capabilitiesNice to haveBackground in IBM Sterling Connect : DirectProgramming knowledge of C and JavaFamiliarity with Google Cloud Platform (GCP) and GCS Bucket storageUnderstanding of cloud architecture principlesWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn

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