Business Operations Manager

The Business Operations Manager plays a pivotal role in driving financial excellence and operational efficiency.

Key responsibilities include overseeing daily check and bill operations, guaranteeing accuracy, timeliness, and compliance with internal policies and industry standards.Operations ManagementIdentify and implement improvements to reduce costs and boost productivity through the integration of Intelligent Automation (IA) and Robotic Process Automation (RPA).

Map, standardize, and optimize end-to-end processes to drive consistency, scalability, and efficiency.Team Leadership & DevelopmentLead and develop a high-performing team by promoting collaboration, accountability, and continuous development.Stakeholder & Relationship ManagementAct as the key liaison between internal departments, clients, and vendors to resolve operational issues and maintain excellent service levels.Reporting & Strategic InsightsProvide regular reporting and insights to senior management, highlighting trends, risks, and opportunities for improvement.QualificationsBachelor's degree in Business Administration, Finance, Accounting, or a related field; a Master's degree is beneficial.At least 5 years of experience in billing and checking operations, preferably from the finance industry.RequirementsStrong leadership, communication, and interpersonal skills are essential.Expertise in process mapping and standardization methodologies is required.A proven track record of driving operational improvements and managing change is necessary.High analytical ability, along with experience generating and interpreting operational reports, is required.Familiarity with tools and platforms commonly used in checking and billing workflows, including workflow management systems, is expected.Knowledge of IA and RPA technologies is also required.Effective communication to engage with stakeholders and facilitate process alignment meetings is crucial.Advanced English proficiency is mandatory.