OverviewLouis Dreyfus Company is a leading merchant and processor of agricultural goods.
Our activities span the entire value chain from farm to fork, across a broad range of business lines.
We leverage our global reach and extensive asset network to serve our customers and consumers around the world.
Structured as a matrix organization of six geographical regions and eight platforms, LDC is active in over 100 countries and employs approximately 17,000 people globally.LDC is pursuing an exciting digital journey, driving industrialization of IT delivery, and innovating with cutting-edge technology (Cloud, AI and Machine Learning, Agile DevOps / SecOps, data mesh, etc.).
Our DT&A (Digital Technology and Analytics) strategy has achieved significant value driving innovation, efficiency, agility, and speed to market.
Our research and BI capabilities have driven superior decision making, but there is much more to be achieved and we need great people to make this happen.
Within the global DT&A organization, you will be offered unique projects with opportunities to grow and develop in a collaborative, fast-moving, vibrant, and entrepreneurial spirit.Our DT&A Front Office Team is looking for a Senior Business Analyst for our Front Office Services line to be based in Sao Paulo or Santos, Brazil.
As part of a dynamic and agile team, you will act as change booster and lead business process transformation in the domain, working on our International Trade and Execution Front Office solution (ATLAS Grains & Oilseeds) and modernization of regional Front Office solutions.
These solutions are the cornerstone of our trading systems, interlinking all core business functions (Trading, Execution, Accounting, Treasury, Controlling) with a global presence spread around the world, accessing the application 24 / 7.Job DescriptionUsers support : Analyze and troubleshoot system issues, provide training and support to users.
Liaise with network administrators, system analysts, and software engineers to assist in resolving problems with software products or company software systems.Actively escalates issues to Service Manager and Software Developer Lead.Gather and translate business requirements into detailed functional and technical specifications.Actively participate in ATLAS Deployment / Rollout activities as per the project requirements.System Configuration, User trainings and hyper care support activities for Deployment / Rollout projects.Analyze, Clean-up and Migrate Master Data and Transactional data from Legacy to Target systems.Note : The following section outlines responsibilities overseen by the role.Oversight : Part of the global Support team to provide expertise on complex functional topics.
Act as the escalation contact to regional Support teams within the same time-zone and liaise with them to resolve user-reported functional issues.Development coordination : For issues requiring development changes, categorize them based on impact / urgency and re-assign to respective development teams, while identifying suitable workarounds to unblock users.Requirements Management : gather, understand, and document business requirements.Functional and Technical Specifications : Review and finalize functional specifications; refine with the Dev team.Testing : Provide guidance and support the regional and global business during test campaigns.Process Improvement : Identify process gaps and provide improvement plans to Build and Run processes.Experience and Qualifications5-7 (plus) years of strong technical or operational experience in financial or trading systems and a successful history of project plan completionBachelor's or master's degree in business or computer scienceExperience analyzing, implementing, and supporting enterprise business systemsExperience participating in cross-functional project teams' environment; ability to perform in various roles from individual contributor to leadership; able to contribute to planning, organization and managing project teams using a structured delivery methodologyExperience establishing and maintaining effective working relationships with other business organizations; successful experience working with diverse groups in a problem-solving environmentExperience in an international multi-cultural environment; experience working in a global team spread across the worldBusiness analysis, story writing, backlog managementIncident analysis and incident managementSQL with advanced queryingUnderstanding of basic API data integration and database conceptsExcellent written and oral communication skills (in English)Strong knowledge of the agribusiness industryExperience with functional and technical aspects of major enterprise business systems and related technologiesQuick learner, ability to ramp up on new domains, work independently with little promptingCuriosity and eagerness for exploring and understanding complex business processesCritical thinking to manage ambiguity and complexityExcellent teamwork, communication & collaboration skillsStrong analytical, synthesis, and communication capacity; ability to negotiate and influence internally and externallyAbility to move across different projects and manage multiple open casesInclination to improve, generate ideas, and challenge the status quoExcellent execution with a sense of duty and urgency to drive changeAdditional InformationAdditional information for the jobCompany DescriptionLouis Dreyfus Company is a leading merchant and processor of agricultural goods.
Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world.
Structured as a matrix organization of six geographical regions and eight platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.LDC is pursuing an exciting digital journey, driving industrialization of IT delivery, and innovating with cutting-edge technology (Cloud, AI and Machine Learning, Agile DevOps / SecOps, data mesh, etc.).
Our DT&A (Digital Technology and Analytics) strategy has already achieved significant value driving innovation, efficiency, agility, and speed to market.
Our research and BI capabilities have driven superior decision making, but there is much more still to be achieved and we need great people to make this happen.
Within the global DT&A organization, you will be offered unique projects with opportunities to grow and develop in a collaborative, fast-moving, vibrant, and entrepreneurial spirit.Our DT&A Front Office Team is looking for a Senior Business Analyst for our Front Office Services line to be based in Sao Paulo or Santos, Brazil.
As part of a dynamic and agile team, you will act as change booster and lead business process transformation in the domain, working on our International Trade and Execution Front Office solution (ATLAS Grains & Oilseeds) and modernization of regional Front Office solutions.
These solutions are the cornerstone of our trading systems, interlinking all core business functions (Trading, Execution, Accounting, Treasury, Controlling), with a global presence spread all around the world, accessing the application 24 / 7.Job DescriptionUsers support : Analyze and troubleshoot system issues, provide training and support to users.
Liaise with network administrators, system analysts, and software engineers to assist in resolving problems with software products or company software systems.Actively escalates issues to Service Manager and Software Developer Lead.Gather and translate business requirements into detailed functional and technical specifications.Actively participate in ATLAS Deployment / Rollout activities as per the project requirements.System Configuration, User trainings and hyper care support activities for Deployment / Rollout projects.Analyze, Clean-up and Migrate Master Data and Transactional data from Legacy to Target systems.Note : The following section outlines responsibilities overseen by the role.Oversight : Part of the global Support team to provide expertise on complex functional topics.
Act as the escalation contact to regional Support teams within the same time-zone and liaise with them to resolve user-reported functional issues.Development coordination : For issues requiring development changes, categorize them based on impact / urgency and re-assign to respective development teams, while identifying suitable workarounds to unblock users.Requirements Management : gather, understand, and document business requirements.Functional and Technical Specifications : Review and finalize functional specifications; refine with the Dev team.Testing : Provide guidance and support the regional and global business during test campaigns.Process Improvement : Identify process gaps and provide improvement plans to Build and Run processes.Experience5-7 (plus) years of strong technical or operational experience in financial or trading systems and a successful history of project plan completionBachelor's or master's degree in business or computer scienceExperience analyzing, implementing, and supporting enterprise business systemsExperience participating in cross-functional project teams; ability to perform in various roles from individual contributor to leadership; ability to contribute to planning, organization and managing of project teams using a structured delivery methodologyExperience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environmentInternational multi-cultural environment.
Experience working in a global team spread across the worldBusiness analysis, story writing, backlog managementIncident analysis and incident managementEnhanced querying with SQLUnderstanding of API data integration and database conceptsExcellent written and oral communication skills (in English)Strong knowledge of the agribusiness industryExperience with functional and technical aspects of major enterprise business systems and related technologiesQuick learner, ramp up on knowledge curve easily, ability to work independently and with little promptingCuriosity and eagerness for exploring and understanding complex business processesDeep critical thinking to manage ambiguity and complexityExcellent teamwork, communication and collaboration skillsStrong analysis, synthesis, and communication capacity; ability to negotiate and influence both internally and externallyAbility to move across different projects and initiatives, manage many open cases, and prioritizeInclination to make improvements, find new ideas and challenge the status quoExcellent execution with natural sense of duty and urgency to drive the change
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Senior Analyst • Santos, São Paulo, Brasil