Amazon Store Manager

Sales & E-Commerce Operations Manager (Remote)About Mariell Mariell is a leading designer and supplier of bridal jewelry, accessories, and gifts, serving both retail consumers and over 300 boutique partners across the U.S. and abroad. Our brand has been featured by top bridal retailers and has built a loyal following on Amazon and through our wholesale e-commerce site.

We’re entering an exciting new chapter under new ownership, focused on modernizing our e-commerce operations and expanding our wholesale relationships.

Position Overview We’re seeking a Sales & E-Commerce Operations Manager to oversee daily operations of Mariell’s online and wholesale sales channels. This full-time, remote role will serve as the owner’s right hand, managing Amazon and wholesale accounts, maintaining product listings and inventory, and providing excellent customer service and operational follow-through. This person will play a key role in growing the brand’s online presence and strengthening relationships with our 200–300 boutique retail partners.

Key ResponsibilitiesAmazon & E-Commerce Management - Manage Mariell’s Amazon Seller Central account, including listing updates, new product launches, and inventory forecasting / replenishment.

• Coordinate with advertising agency partners to monitor and optimize Amazon campaigns.
• Oversee product photography, copy accuracy, pricing, and compliance with Amazon policies.
• Monitor reviews, customer messages, and feedback; respond promptly and maintain high seller ratings.
• Collaborate with the owner and creative team to add new SKUs and discontinue underperforming listings.

Wholesale & Volusion Store Management - Oversee daily operations of the Mariell wholesale portal (Volusion).

Customer Service & Administration - Serve as the first point of contact for retail and wholesale inquiries.

Growth & Project Support - Assist in launching new initiatives such as new product categories, seasonal campaigns, and retailer outreach.

Qualifications - 3+ years in e-commerce, Amazon Seller Central, or online retail operations.

Work Environment & Benefits - Remote; must work U.S. business hours (Central time preferred).

Ideal Candidate You’re a resourceful, self-starting operator who loves keeping many plates spinning. You have strong instincts for customer communication, product detail, and follow-through. You enjoy working in a growing entrepreneurial business where you can wear many hats and have meaningful ownership over results.