Site Reliability Engineer

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.

As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation™ playbook. In addition, we bring agility and systems thinking to accelerate time to market for our clients.

Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ. We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space. Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centres, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.

Job Title : Site Reliability Operations

Location : Brazil (Remote)

Ideal Experience :

Bachelor’s Degree in Computer Science or comparable experience.

Advanced AWS Certifications strongly preferred

3–5+ years of experience working in both Windows and Linux environments, with demonstrated success in advanced troubleshooting and administration.

Proven proficiency in monitoring and alerting tools such as Nagios, New Relic, SumoLogic, AWS CloudWatch, and related technologies.

Strong scripting or programming skills in PowerShell, Python, or a similar language; ability to automate repetitive tasks and streamline operations.

Excellent organizational skills, with the ability to manage competing priorities and urgent issues in a fast-paced setting.

Strong written and verbal communication skills; able to explain complex technical issues to stakeholders at various technical levels.

Comfortable completing annual role-based training and certification assignments; dedicated to continual learning and development.

Demonstrated ability to work independently on complex tasks and to collaborate effectively with cross-functional teams.

Why join Sonata Software?

At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you will not be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.