(Fluent English) Product Support Consultant (Water Solutions)

OverviewProduct Support Consultant (Water Solutions) – fluent English.

Join our team and thrive in a multicultural, multilingual environment while working from home.

Master new skills and achieve challenging goals with our People First management approach.What You Will DoProvide exceptional customer support via calls, emails, and chatsAssist customers with product-related inquiriesSupport customers throughout the purchase processStay up to date with product changes and updatesTroubleshoot technical issues over the phoneSecurely work with customers\' sensitive informationApply the latest customer happiness practicesWhat You Need to SucceedExcellent English (C1 for both written and spoken is a must)1+ year experience in customer supportStrong phone communication skillsPrevious experience with a wide product rangeComfortable using technical terminology and guiding customers through troubleshooting stepsPre-sales experienceAttention to detailsPositive and responsible attitudePersonal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Benefits and PerksFlexible scheduleOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentNote : The items listed may vary depending on engagement terms.

Specific terms, including compensation and benefits, will be defined in your agreement if selectedWho are weSupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies worldwide.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we\'ve become an industry leader in premium outsourced customer support and operate across 8 hubs globally.

We treat our team like our clients, offering care, individuality, and a positive experience.

We welcome people with diverse backgrounds and experiences.

Send your CV in English highlighting your outstanding skills!

Visit our website : : We are a multinational company with unbiased views.

The assessment of candidates is not affected by race, sex, color, religion, age, national origin, marital status, disability, veteran status, gender identity, or any other prohibited characteristic.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.Seniority levelAssociateEmployment typeContractJob functionCustomer ServiceIndustriesIT Services and IT Consulting

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