Analista Sênior do Programa de Exceções de Dados Seguros - Hibrido

Safe Data Exception Program Sr. Analyst / Analyst ( Staff Augmentation)

We are seeking a proactive Safe Data Exception Program resources who will own the end-to-end governance, monitoring, and continuous improvement of the Safe Data Exception program. This role partners with cross-functional teams to assess and approve / reject exception requests (USB, FileShare, Webmail), drive a reduction in exceptions, manage incident follow-ups, and deliver knowledge, training, and process enhancements to safeguard J&J data.

Key Responsibilities :

• Monitor and evaluate all new Safe Data Exception requests (USB, FileShare, Webmail) from a Data Security perspective.
• Target : achieve an annual 20% reduction in exceptions.
• SLA alignment : resolve pending requests within the same day or the next business day.
• Document decisions with clear justification and communicate outcomes.
• Approve / Reject requests with rationale and share viable alternatives to protect data integrity and security.
• Daily incident management and dispute follow-up for Safe Data Exception reviews.
• Track inquiries, ensure timely responses, and propose alternative solutions when requests are rejected.
• Partner with the PSE team for error handling and with the GSD helpdesk for incident tickets and follow-ups.
• Lead program enhancements by identifying automation or process improvements.
• Evaluate workflows, remove bottlenecks, and explore automation opportunities to prevent data exfiltration
• Develop Knowledge Articles (KAs), instructions, and training materials for Safe Data Exception Review.
• Create and maintain up-to-date process documentation, FAQs, and training resources.
• Manage the creation and delivery of comprehensive project documentation, including timelines, storyboards for workstreams, and recommended timelines for operational enhancements.
• Produce and review Monthly, Quarterly, and other project status reports, incorporating feedback on identified gaps.
• Ensure stakeholders receive clear updates on progress, risks, and issues to support informed decision-making.
• Remain adaptable to additional data security activities based on resource availability and initiative criticality.

Qualifications :

Skills and Competencies

Work Environment