Your role and responsibilities :
Ensure SLA adherence and process compliance (ITIL awareness)
Mentor and train team members
Handle tickets, perform root cause analysis, and troubleshoot technical issues
Lead installation, configuration, migration, and upgrade activities
Define and enforce operational processes
Maximize system uptime and manage BASIS activities
Collaborate with functional teams on cutover strategies and post-implementation support
Technical Expertise :
SAP server installation / configuration (ABAP, Java, ABAP+Java stacks)
High Availability setup (Unix / Windows)
SAP BASIS server administration and RCA for escalated issues
Kickstart environment setup and maintenance
End-to-end SAP lifecycle implementations for global clients
SAP version and EHP upgrades
Performance tuning, capacity planning, and troubleshooting across app, DB, and OS
Strong understanding of NetWeaver components (EP, PI, BI, ECC, CRM, SRM, SolMan, TREX, MDM)
Oracle DB, BRTools, SAP HANA DB, Sybase ASE, Linux / Windows admin
Advanced English
Available for hybrid work in São Paulo SP, Curitiba PR or São Leopoldo RS
Soft Skills :
Excellent verbal and written communication
Strong documentation and MS Office skills (Project, Visio)
Customer-centric mindset with high adaptability
Ability to manage unforeseen situations and drive value
Additional Experience :
Production systems and data center operations
Server migration, patching, and upgrade experience
Certifications Preferred :
SAP BASIS, NetWeaver, Solution Manager, OS / DB Migration
Please submit resumé in English.
Sap Basis Consultant • São Paulo, São Paulo, Brazil